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[Answered] Kingdom Rush save problem.

Posted Aug 5, '13 at 6:26pm

TheDoodWithACup

TheDoodWithACup

3 posts

Ok, so here's the situation: my girlfriend bought a premium content for Kingdom Rush and now she has no access to her online saves for about a month already. We've tried on three different machines and two different browsers (Chrome and Opera) and that's what we get:
A title screen with save panels, and Online Save panel has only one clickable slot that says "New game" and two others that permanently stuck on loading animation. After the first click on the first slot there is an animation as if game will transfer us to the game map, but then we are thrown on the title screen and after that we cannot do anything. Clicking the first slot will give nothing, and no matter how long we wait, the other two online saves won't load. Cleaning the cache and cookies does not do any better. We googled the problem several times but found nothing.

Any help?

 

Posted Aug 5, '13 at 7:34pm

Ferret

Ferret

6,325 posts

Administrator

is this happening on your account? This is what I see there...

http://prntscr.com/1jm982

If it's not on this account, could you tell me the account name?

 

Posted Aug 5, '13 at 7:35pm

Ferret

Ferret

6,325 posts

Administrator

Well, that was a failure, let's try that one more time...

http://i.imgur.com/365z4A9.png

 

Posted Aug 5, '13 at 7:37pm

Salvidian

Salvidian

3,950 posts

I would really appreciate it if you could delete this and my previous post. I was a tad slow it seems. ._.

 

Posted Aug 5, '13 at 7:38pm

Ferret

Ferret

6,325 posts

Administrator

Thanks for the try Salvidian. :)

 

Posted Aug 5, '13 at 7:41pm

TheDoodWithACup

TheDoodWithACup

3 posts

Sorry for delay. My girlfriend's account name is Demitsorou.

 

Posted Aug 5, '13 at 7:56pm

Ferret

Ferret

6,325 posts

Administrator

Sadly, it looks like the save games are corrupted. There is nothing I can do but clear them, which Boppins is working on right now.  It's rare, but it happens.  Tell her sorry for me. :(

 

Posted Aug 5, '13 at 7:58pm

TheDoodWithACup

TheDoodWithACup

3 posts

Aww, thank you for understanding Ferret! She's so happy now. :3

 

Posted Aug 6, '13 at 12:53pm

Ferret

Ferret

6,325 posts

Administrator

You're welcome!

 
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