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[Answered] New pass word

Posted Aug 18, '13 at 3:54pm

Heathhertter

Heathhertter

2 posts

When I reset my password I lost everything on my profile and the ability to save my games guys I know you probably heard this before but WHERE HAVE MY SAVES GONE?

 

Posted Aug 19, '13 at 3:34pm

kegaumongo

kegaumongo

1,885 posts

Moderator

That's a bit strange, honestly. Changing your password shouldn't have caused a loss of things on your profile. This may be a silly question, but is it possible that you're logged into another account? That would explain why your game saves (I'm assuming you're talking about online saves, not local) aren't there

 

Posted Aug 19, '13 at 5:12pm

Ferret

Ferret

7,110 posts

Administrator

Yes, sometimes users get mixed up in accounts. And in your case I see three accounts:

Heathhertter
heath_hertter
Tigershark217

 

Posted Aug 19, '13 at 5:55pm

Heathhertter

Heathhertter

2 posts

would it be possible to delete the other accounts?

 

Posted Aug 19, '13 at 6:19pm

Ferret

Ferret

7,110 posts

Administrator

If you're looking to reset your password, remember that you can put your username in instead of your e-mail. I can close an account if you e-mail me a close account request from the e-mail associated to the account at [email protected]

 
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