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[Answered] New pass word

Posted Aug 18, '13 at 3:54pm

Heathhertter

Heathhertter

2 posts

When I reset my password I lost everything on my profile and the ability to save my games  guys I know you probably heard this before but WHERE HAVE MY SAVES GONE?

 

Posted Aug 19, '13 at 3:34pm

kegaumongo

kegaumongo

1,834 posts

Moderator

That's a bit strange, honestly. Changing your password shouldn't have caused a loss of things on your profile. This may be a silly question, but is it possible that you're logged into another account? That would explain why your game saves (I'm assuming you're talking about online saves, not local) aren't there :)

 

Posted Aug 19, '13 at 5:12pm

Ferret

Ferret

5,338 posts

Administrator

Yes, sometimes users get mixed up in accounts.  And in your case I see three accounts:

Heathhertter
heath_hertter
Tigershark217

 

Posted Aug 19, '13 at 5:55pm

Heathhertter

Heathhertter

2 posts

would it be possible to delete the other accounts?

 

Posted Aug 19, '13 at 6:19pm

Ferret

Ferret

5,338 posts

Administrator

If you're looking to reset your password, remember that you can put your username in instead of your e-mail.  I can close an account if you e-mail me a close account request from the e-mail associated to the account at Ferret@ArmorGames.com.

 
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