[Answered] Dino Storm taking forever to load

10	6810

offline

Ferret

9,323 posts

Bard

Posted August 23, '13 10:48pm UTC

This is very strange, it's working for me. Have you tried a different browser, maybe that will help?

offline

ArmorRay

8 posts

Shepherd

Posted September 1, '13 8:41pm UTC

*Sigh* I've tried all 3 browsers on my computer. I've even tried reinstalling Java, but none of these have worked at all. I'm still getting a loading page for minutes on end on Dino Storm. Any ideas?

--ArmorRay

offline

MacII

1,315 posts

Shepherd

Posted September 2, '13 9:06am UTC

Any ideas?

Nope, except for to link this back to your previous thread on it for the sake of other readers: Dino Storm not loading up.

I did mention there I think it's JavaScript, not Java you need looking at. I think the two are unrelated.

I also mention there the game in the final instance appears to seek to install itself as an application. Do you get, in any of those browsers, any notifications to signal you're blocking this?

offline

ArmorRay

8 posts

Shepherd

Posted September 3, '13 3:52am UTC

Nope, the game just proceeds normally at first, then hits the loading page and just stays on there forever. You said that JavaScript may be the problem. If that is the case, then what next?

--ArmorRay

offline

MacII

1,315 posts

Shepherd

Posted September 4, '13 10:42pm UTC

You said that JavaScript may be the problem. If that is the case, then what next?

I'm not sure really. I wasn't saying that it is the problem; but maybe looking at your Java is taking you down the wrong street. (Others: So what exactly does render JavaScript in our browsers? Is it possible to reinstall to rule out errors?)

I guess practically, like I said on the other thread, you can check e.g. http://www.enable-javascript.com/ to see if you have JS running. If yes, fine. If not, follow instructions there.

I doubt if it is what's causing you trouble. And I still can't think of other solutions for you, sigh. How's about giving up on DinoStorm?

offline

Ferret

9,323 posts

Bard

Posted September 5, '13 11:29pm UTC

Some questions.

-Can you play other games from this computer?
-Can you play Dino Storm fine from another computer in your house?
-Do you have anti-virus or high security settings on your machine? These often block javascript and you'd need to flag us as safe before it worked.

offline

Ferret

9,323 posts

Bard

Posted September 5, '13 11:34pm UTC

Another good question is this one...

-What happened that caused all this to start occurring. Did you get a new computer? Install a piece of software? Change locations? It's not the game, and as proof here is your character...

offline

CrimsonCougar

1 posts

Shepherd

Posted September 6, '13 7:53pm UTC

I'm having the same problem. After several minutes, a box appears that says "New version available. Please restart your web browser to continue playing." I've tried multiple browsers (IE and Chrome), installed the latest version of Java, and made sure JavaScript is running. Nothing seems to work.

offline

MacII

1,315 posts

Shepherd

Posted September 15, '13 11:51am UTC

[quote=CrimsonCougar]After several minutes, a box appears that says "New version available. Please restart your web browser to continue playing." [/quote]

Can you tell us a new version of what? If a new game version, I'd assume either that's a faulty update,* or your settings aren't allowing it to properly install. (If a new Flash Player version, I'd assume that isn't installing well.)

* But obviously Ferret is getting the game to work alright. As for FP, it's all the latest and hunky-dory at my end, at least I've not noticed any issues, and don't think I often have if ever before. People seem to be jumping to the conclusion that "Oh it must be program xYZ's latest update's fault" a little too easily, in general.

[quote=Ferret]-Do you have anti-virus or high security settings on your machine? These often block javascript and you'd need to flag us as safe before it worked.[/quote]

Just a thought: Windows users might try and add the game site (probably not ArmorGames) to their Trusted Zones section (in your Internet Explorer settings), the latter now being set to default mode, or more liberal, presumably (but it should really be permissive enough as it is, and I wouldn't advise tweaking it to be even more permissive than that). I doubt if this would do much for you; but I know of 1 program (Secunia PSI) that requires it, even though I don't otherwise use IE. Presumably Windows being your operating system it may still refer to IE's settings.

[quote=CrimsonCougar]After several minutes, a box appears that says "New version available.  Please restart your web browser to continue playing." [/quote]\r\n\r\nCan you tell us a new version of what? If a new game version, I'd assume either that's a faulty update,* or your settings aren't allowing it to properly install. (If a new Flash Player version, I'd assume that isn't installing well.)\r\n\r\n* But obviously Ferret is getting the game to work alright. As for FP, it's all the latest and hunky-dory at my end, at least I've not noticed any issues, and don't think I often have if ever before. People seem to be jumping to the conclusion that "Oh it must be program xYZ's latest update's fault" a little too easily, in general. \r\n\r\n[quote=Ferret]-Do you have anti-virus or high security settings on your machine? These often block javascript and you'd need to flag us as safe before it worked.[/quote]\r\n\r\nJust a thought: Windows users might try and add the game site (probably not ArmorGames) to their Trusted Zones section (in your Internet Explorer settings), the latter now being set to default mode, or more liberal, presumably (but it should really be permissive enough as it is, and I wouldn't advise tweaking it to be even more permissive than that). I doubt if this would do much for you; but I know of 1 program (Secunia PSI) that requires it, even though I don't otherwise use IE. Presumably Windows being your operating system it may still refer to IE's settings.

offline

lyricalnight

1 posts

Nomad

Posted November 28, '13 3:25pm UTC

If the problem keeps persisting, please copy the contents of this log and send them to our support.

System information:
----------------------------------
Date: Thu Nov 28 0723 PST 2013
OS name: Windows Vista
OS version: 6.0
OS patch level: Service Pack 2
OS arch (Java): x86
OS language: en_US
Processor arch: 64
Java VM version: 24.45-b08
Java version: 1.7.0_45
Sun Arch Data Model: 32
Available memory: 40566784
Free memory: 20167312

---------------- Trace ----------------

ax: java.net.SocketException: Connection reset at java.net.SocketInputStream.read(Unknown Source), msg: Connection reset
at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.b.b(Unknown Source)
at com.splitscreen.launcher.elements.b.a(Unknown Source)
at com.splitscreen.launcher.LauncherApp.a(Unknown Source)
at com.splitscreen.launcher.m.run(Unknown Source)

2013-11-28 0741,127 [LauncherApp.a-35] INFO Logging configured.
2013-11-28 0741,129 [LauncherApplet.start-35] INFO Launch in applet: true
2013-11-28 0741,139 [LauncherApp.a-35] INFO Logging configured.
2013-11-28 0741,140 [LauncherApplet.start-35] INFO Launching from jnlp: true
2013-11-28 0741,142 [LauncherApplet.start-35] INFO Started applet!
2013-11-28 0741,154 [LauncherApp.a-49] INFO passed args: &quotartnerId=3""affiliateId=0""campaignId=0""token=""secret=52975da288368""session=CAAC4nJZCbqQQBALXY6C1iEOR9YXc1eJYZB2VFKfsVCjlLgXEFyEKZCCofFplonB4l5WkZCemWYceZCggkFd76ZALV3AZByDsiqXyso9sRaMzZAk1wkdzsqSDvr7KRBZAhlzylkeGRazjx4qPtSzC2yVtu9LRM7ykAmBW35UpZADmGB9GO7MLpdOiPGWUJkp6uNyXEZD""ssuuid=f63af16e-aad1-48b4-bcb4-1debbc99438c""gameId=dinostorm""lang=en"
2013-11-28 0741,155 [a.b-49] INFO init Configuration-object
2013-11-28 0741,166 [d.a-49] INFO SimpleDownloadTool is opening a connection..
2013-11-28 0741,167 [d.a-49] INFO URL: http://api.splitscreenstudios.com/games/gamemap/gameUrlMap.xml
2013-11-28 0741,169 [d.a-49] INFO deleted file from last download try
2013-11-28 0741,570 [d.a-49] INFO time to connect: 0.402 seconds
2013-11-28 0741,571 [d.a-49] INFO content length from http response header: 538
2013-11-28 0741,571 [d.a-49] INFO getting bytes...
2013-11-28 0741,573 [d.a-49] INFO download finished
2013-11-28 0741,574 [d.a-49] INFO finished downloading resource http://api.splitscreenstudios.com/games/gamemap/gameUrlMap.xml, took 0.409 seconds.
2013-11-28 0741,612 [a.a-49] INFO finished loading the file successfully.
2013-11-28 0741,613 [LauncherApp.a-49] INFO game selection id: dinostorm
2013-11-28 0741,615 [g.a-49] INFO value for "name" is "Dino Storm" in game with id "dinostorm"
2013-11-28 0741,616 [a.a-49] INFO applicationName set to: Dino Storm
2013-11-28 0741,617 [g.b-49] INFO value for "url" is "http://api.splitscreenstudios.com/games/dinostorm/gameCurrent.xml" in game with name "Dino Storm"
2013-11-28 0741,617 [LauncherApp.a-49] INFO metaDataUrl: http://api.splitscreenstudios.com/games/dinostorm/gameCurrent.xml
2013-11-28 0741,620 [d.a-49] INFO SimpleDownloadTool is opening a connection..
2013-11-28 0741,620 [d.a-49] INFO URL: http://api.splitscreenstudios.com/games/dinostorm/gameCurrent.xml
2013-11-28 0741,622 [d.a-49] INFO deleted file from last download try
2013-11-28 0742,010 [d.a-49] INFO time to connect: 0.389 seconds
2013-11-28 0742,021 [d.a-49] INFO content length from http response header: 3272
2013-11-28 0742,022 [d.a-49] INFO getting bytes...
2013-11-28 0742,023 [d.a-49] INFO download finished
2013-11-28 0742,024 [d.a-49] INFO finished downloading resource http://api.splitscreenstudios.com/games/dinostorm/gameCurrent.xml, took 0.406 seconds.
2013-11-28 0742,030 [a.a-49] INFO finished loading the file successfully.
2013-11-28 0742,031 [e.a-49] INFO ################### Game Info ####################
2013-11-28 0742,036 [e.a-49] INFO Application: Dino Storm
2013-11-28 0742,037 [e.a-49] INFO Creation time: Nov 25, 2013 954 AM (1385400774399)
2013-11-28 0742,038 [e.a-49] INFO Resource location: http://static.splitscreenstudios.com/splitscreen/games/dinostorm
2013-11-28 0742,047 [e.a-49] INFO Version: 240
2013-11-28 0742,047 [e.a-49] INFO ##################################################
2013-11-28 0742,099 [LauncherApp.a-49] INFO Launcher-version: 1000352
2013-11-28 0742,100 [LauncherApp.b-49] INFO detecting proxy configuration...
2013-11-28 0742,102 [LauncherApp.b-49] INFO connection type: DIRECT, no proxy found.
2013-11-28 0742,111 [LauncherApp.a-49] INFO configuration.getAppDir: C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm
2013-11-28 0742,112 [LauncherApp.a-49] INFO used id: f63af16e-aad1-48b4-bcb4-1debbc99438c
2013-11-28 0742,113 [a.a-49] INFO trackFunnelStep(150); successfully executed via applet context.
2013-11-28 0742,117 [a.a-49] INFO ----------------------------
2013-11-28 0742,118 [a.a-49] INFO launcher version: 1000352
2013-11-28 0742,118 [a.a-49] INFO baseDir: C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen
2013-11-28 0742,119 [a.a-49] INFO appDir: C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm
2013-11-28 0742,120 [a.a-49] INFO ----------------------------
2013-11-28 0742,121 [LauncherApp.a-49] INFO launcher-version read from metadata: 1000352
2013-11-28 0742,138 [e.g-49] INFO start compiling information...
2013-11-28 0742,151 [am.a-49] INFO error log read count not found in meta, using default value.
2013-11-28 0742,156 [am.a-49] INFO no error log files found
2013-11-28 0742,156 [e.g-49] INFO finished compiling information.
2013-11-28 0742,157 [LauncherApp.e-49] INFO no reports to send.
2013-11-28 0742,158 [LauncherApp.a-49] INFO Launching inside gui...
2013-11-28 0742,166 [b.a-49] INFO starting splitscreen launcher version 1000352
2013-11-28 0742,167 [b.a-49] INFO updating/launching application: Dino Storm
2013-11-28 0742,168 [b.a-49] INFO check application lock
2013-11-28 0742,169 [b.a-49] INFO no lock file found, continue.
2013-11-28 0742,170 [b.a-49] INFO update application
2013-11-28 0742,172 [j.b-49] INFO prepare install directory
2013-11-28 0742,174 [i.a-49] INFO getting snapshot from metadata
2013-11-28 0742,184 [i.a-49] INFO getting snapshot from directory
2013-11-28 0742,190 [j.a-49] INFO --- updating resources ---
2013-11-28 0742,192 [j.b-49] INFO checksum local 4212769285 remote 1043518434 mismatch for resource C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z
2013-11-28 0742,193 [a.a-49] INFO trackFunnelStep(513); successfully executed via applet context.
2013-11-28 0742,194 [j.a-49] INFO resource C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z outdated, will update
2013-11-28 0742,211 [k.b-49] INFO starting download for core_240_251120131830.7z
2013-11-28 0742,236 [a.c-49] INFO DiehardDownloader is opening a connection..
2013-11-28 0742,237 [a.c-49] INFO URL: http://static.splitscreenstudios.com/splitscreen/games/dinostorm/core_240_251120131830.7z
2013-11-28 0742,239 [a.c-49] INFO deleted file from last download try
2013-11-28 0742,290 [a.c-49] INFO content length from http response header: 615991
2013-11-28 0742,294 [a.c-49] INFO getting bytes...
2013-11-28 0742,295 [a.c-49] INFO 0.001024 / 0.615991 MB
2013-11-28 0749,322 [a.b-49] ERROR timeout while downloading. 52016 bytes written. error: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method), msg: Read timed out
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at sun.net.www.MeteredStream.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.b.b(Unknown Source)
at com.splitscreen.launcher.elements.b.a(Unknown Source)
at com.splitscreen.launcher.LauncherApp.a(Unknown Source)
at com.splitscreen.launcher.m.run(Unknown Source)

2013-11-28 0749,323 [a.b-49] INFO increased read timeout to 11 seconds
2013-11-28 0749,324 [a.b-49] WARN download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 0
2013-11-28 0749,325 [k.b-49] INFO starting download for core_240_251120131830.7z
2013-11-28 0749,340 [a.c-49] INFO DiehardDownloader is opening a connection..
2013-11-28 0749,341 [a.c-49] INFO URL: http://static.splitscreenstudios.com/splitscreen/games/dinostorm/core_240_251120131830.7z
2013-11-28 0749,342 [a.c-49] INFO request range: 52016-
2013-11-28 0749,384 [a.c-49] INFO Response-code from server: 206
2013-11-28 0749,385 [a.c-49] INFO try to resume download
2013-11-28 0749,388 [a.c-49] INFO content length from http response header: 563975
2013-11-28 0749,390 [a.c-49] INFO getting bytes...
2013-11-28 0749,390 [a.c-49] INFO 0.05304 / 0.615991 MB
2013-11-28 0700,406 [a.b-49] ERROR timeout while downloading. 62432 bytes written. error: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method), msg: Read timed out
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at sun.net.www.MeteredStream.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.b.b(Unknown Source)
at com.splitscreen.launcher.elements.b.a(Unknown Source)
at com.splitscreen.launcher.LauncherApp.a(Unknown Source)
at com.splitscreen.launcher.m.run(Unknown Source)

2013-11-28 0700,408 [a.b-49] INFO increased read timeout to 15 seconds
2013-11-28 0700,408 [a.b-49] WARN download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 1
2013-11-28 0700,409 [a.b-49] ERROR will use fallback resource url for next try
2013-11-28 0700,409 [k.b-49] INFO starting download for core_240_251120131830.7z
2013-11-28 0700,416 [a.c-49] INFO DiehardDownloader is opening a connection..
2013-11-28 0700,417 [a.c-49] INFO URL: http://api.splitscreenstudios.com/files/dinostorm/core_240_251120131830.7z
2013-11-28 0700,418 [a.c-49] INFO request range: 62432-
2013-11-28 0700,794 [a.c-49] INFO Response-code from server: 206
2013-11-28 0700,795 [a.c-49] INFO try to resume download
2013-11-28 0700,797 [a.c-49] INFO content length from http response header: 553559
2013-11-28 0700,798 [a.c-49] INFO getting bytes...
2013-11-28 0700,799 [a.c-49] INFO 0.063456 / 0.615991 MB
2013-11-28 0716,733 [a.b-49] ERROR timeout while downloading. 157426 bytes written. error: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method), msg: Read timed out
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at sun.net.www.MeteredStream.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.b.b(Unknown Source)
at com.splitscreen.launcher.elements.b.a(Unknown Source)
at com.splitscreen.launcher.LauncherApp.a(Unknown Source)
at com.splitscreen.launcher.m.run(Unknown Source)

2013-11-28 0716,734 [a.b-49] INFO increased read timeout to 19 seconds
2013-11-28 0716,735 [a.b-49] WARN download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 0
2013-11-28 0716,736 [k.b-49] INFO starting download for core_240_251120131830.7z
2013-11-28 0716,741 [a.c-49] INFO DiehardDownloader is opening a connection..
2013-11-28 0716,742 [a.c-49] INFO URL: http://api.splitscreenstudios.com/files/dinostorm/core_240_251120131830.7z
2013-11-28 0716,743 [a.c-49] INFO request range: 157426-
2013-11-28 0717,119 [a.c-49] INFO Response-code from server: 206
2013-11-28 0717,120 [a.c-49] INFO try to resume download
2013-11-28 0717,122 [a.c-49] INFO content length from http response header: 458565
2013-11-28 0717,123 [a.c-49] INFO getting bytes...
2013-11-28 0717,124 [a.c-49] INFO 0.15845 / 0.615991 MB
2013-11-28 0736,678 [a.b-49] ERROR timeout while downloading. 23821 bytes written. error: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method), msg: Read timed out
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at sun.net.www.MeteredStream.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.b.b(Unknown Source)
at com.splitscreen.launcher.elements.b.a(Unknown Source)
at com.splitscreen.launcher.LauncherApp.a(Unknown Source)
at com.splitscreen.launcher.m.run(Unknown Source)

2013-11-28 0736,687 [a.b-49] INFO increased read timeout to 23 seconds
2013-11-28 0736,688 [a.b-49] WARN download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 1
2013-11-28 0736,689 [a.b-49] ERROR couldn't update resource C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z after 1 retries:
2013-11-28 0738,621 [k.b-49] INFO starting download for core_240_251120131830.7z
2013-11-28 0738,697 [a.c-49] INFO DiehardDownloader is opening a connection..
2013-11-28 0738,698 [a.c-49] INFO URL: http://static.splitscreenstudios.com/splitscreen/games/dinostorm/core_240_251120131830.7z
2013-11-28 0738,699 [a.c-49] INFO deleted file from last download try
2013-11-28 0738,792 [a.c-49] INFO content length from http response header: 615991
2013-11-28 0738,793 [a.c-49] INFO getting bytes...
2013-11-28 0738,794 [a.c-49] INFO 0.001024 / 0.615991 MB
2013-11-28 0701,814 [a.b-49] ERROR timeout while downloading. 141134 bytes written. error: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method), msg: Read timed out
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at sun.net.www.MeteredStream.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.b.b(Unknown Source)
at com.splitscreen.launcher.elements.b.a(Unknown Source)
at com.splitscreen.launcher.LauncherApp.a(Unknown Source)
at com.splitscreen.launcher.m.run(Unknown Source)

2013-11-28 0701,815 [a.b-49] INFO increased read timeout to 27 seconds
2013-11-28 0701,815 [a.b-49] WARN download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 0
2013-11-28 0701,816 [k.b-49] INFO starting download for core_240_251120131830.7z
2013-11-28 0701,831 [a.c-49] INFO DiehardDownloader is opening a connection..
2013-11-28 0701,832 [a.c-49] INFO URL: http://static.splitscreenstudios.com/splitscreen/games/dinostorm/core_240_251120131830.7z
2013-11-28 0701,834 [a.c-49] INFO request range: 141134-
2013-11-28 0701,893 [a.c-49] INFO Response-code from server: 206
2013-11-28 0701,894 [a.c-49] INFO try to resume download
2013-11-28 0701,896 [a.c-49] INFO content length from http response header: 474857
2013-11-28 0701,897 [a.c-49] INFO getting bytes...
2013-11-28 0701,898 [a.c-49] INFO 0.142158 / 0.615991 MB
2013-11-28 0728,922 [a.b-49] ERROR timeout while downloading. 151550 bytes written. error: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method), msg: Read timed out
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at sun.net.www.MeteredStream.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.b.b(Unknown Source)
at com.splitscreen.launcher.elements.b.a(Unknown Source)
at com.splitscreen.launcher.LauncherApp.a(Unknown Source)
at com.splitscreen.launcher.m.run(Unknown Source)

2013-11-28 0728,923 [a.b-49] INFO increased read timeout to 30 seconds
2013-11-28 0728,924 [a.b-49] WARN download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 1
2013-11-28 0728,925 [a.b-49] ERROR will use fallback resource url for next try
2013-11-28 0728,926 [k.b-49] INFO starting download for core_240_251120131830.7z
2013-11-28 0728,934 [a.c-49] INFO DiehardDownloader is opening a connection..
2013-11-28 0728,938 [a.c-49] INFO URL: http://api.splitscreenstudios.com/files/dinostorm/core_240_251120131830.7z
2013-11-28 0728,940 [a.c-49] INFO request range: 151550-
2013-11-28 0729,374 [a.c-49] INFO Response-code from server: 206
2013-11-28 0729,375 [a.c-49] INFO try to resume download
2013-11-28 0729,381 [a.c-49] INFO content length from http response header: 464441
2013-11-28 0729,383 [a.c-49] INFO getting bytes...
2013-11-28 0729,383 [a.c-49] INFO 0.152574 / 0.615991 MB
2013-11-28 0757,838 [a.b-49] ERROR download failed for resource C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z error: java.net.SocketException: Connection reset at java.net.SocketInputStream.read(Unknown Source), msg: Connection reset
java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at sun.net.www.MeteredStream.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.b.b(Unknown Source)
at com.splitscreen.launcher.elements.b.a(Unknown Source)
at com.splitscreen.launcher.LauncherApp.a(Unknown Source)
at com.splitscreen.launcher.m.run(Unknown Source)

2013-11-28 0757,839 [a.b-49] WARN download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 0
2013-11-28 0757,840 [k.b-49] INFO starting download for core_240_251120131830.7z
2013-11-28 0757,850 [a.c-49] INFO DiehardDownloader is opening a connection..
2013-11-28 0757,851 [a.c-49] INFO URL: http://api.splitscreenstudios.com/files/dinostorm/core_240_251120131830.7z
2013-11-28 0757,852 [a.c-49] INFO request range: 191063-
2013-11-28 0758,239 [a.c-49] INFO Response-code from server: 206
2013-11-28 0758,240 [a.c-49] INFO try to resume download
2013-11-28 0758,242 [a.c-49] INFO content length from http response header: 424928
2013-11-28 0758,243 [a.c-49] INFO getting bytes...
2013-11-28 0758,244 [a.c-49] INFO 0.192087 / 0.615991 MB
2013-11-28 0723,876 [a.b-49] ERROR download failed for resource C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z error: java.net.SocketException: Connection reset at java.net.SocketInputStream.read(Unknown Source), msg: Connection reset
java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at sun.net.www.MeteredStream.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.b.b(Unknown Source)
at com.splitscreen.launcher.elements.b.a(Unknown Source)
at com.splitscreen.launcher.LauncherApp.a(Unknown Source)
at com.splitscreen.launcher.m.run(Unknown Source)

2013-11-28 0723,878 [a.b-49] WARN download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 1
2013-11-28 0723,879 [a.b-49] ERROR couldn't update resource C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z after 1 retries:

ax: java.net.SocketException: Connection reset at java.net.SocketInputStream.read(Unknown Source), msg: Connection reset
at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)
at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.j.a(Unknown Source)
at com.splitscreen.launcher.elements.b.b(Unknown Source)
at com.splitscreen.launcher.elements.b.a(Unknown Source)
at com.splitscreen.launcher.LauncherApp.a(Unknown Source)
at com.splitscreen.launcher.m.run(Unknown Source)

If the problem keeps persisting, please copy the contents of this log and send them to our support.\r\n\r\nSystem information:\r\n----------------------------------\r\nDate: Thu Nov 28 07:16:23 PST 2013\r\nOS name: Windows Vista\r\nOS version: 6.0\r\nOS patch level: Service Pack 2\r\nOS arch (Java): x86\r\nOS language: en_US\r\nProcessor arch: 64\r\nJava VM version: 24.45-b08\r\nJava version: 1.7.0_45\r\nSun Arch Data Model: 32\r\nAvailable memory: 40566784\r\nFree memory: 20167312\r\n\r\n---------------- Trace ----------------\r\n\r\nax: java.net.SocketException: Connection reset at java.net.SocketInputStream.read(Unknown Source), msg: Connection reset\r\n	at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.b(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.a(Unknown Source)\r\n	at com.splitscreen.launcher.LauncherApp.a(Unknown Source)\r\n	at com.splitscreen.launcher.m.run(Unknown Source)\r\n\r\n\r\n2013-11-28 07:13:41,127  [LauncherApp.a-35]  INFO  Logging configured.\r\n2013-11-28 07:13:41,129  [LauncherApplet.start-35]  INFO  Launch in applet: true\r\n2013-11-28 07:13:41,139  [LauncherApp.a-35]  INFO  Logging configured.\r\n2013-11-28 07:13:41,140  [LauncherApplet.start-35]  INFO  Launching from jnlp: true\r\n2013-11-28 07:13:41,142  [LauncherApplet.start-35]  INFO  Started applet!\r\n2013-11-28 07:13:41,154  [LauncherApp.a-49]  INFO  passed args: "partnerId=3""affiliateId=0""campaignId=0""token=""secret=52975da288368""session=CAAC4nJZCbqQQBALXY6C1iEOR9YXc1eJYZB2VFKfsVCjlLgXEFyEKZCCofFplonB4l5WkZCemWYceZCggkFd76ZALV3AZByDsiqXyso9sRaMzZAk1wkdzsqSDvr7KRBZAhlzylkeGRazjx4qPtSzC2yVtu9LRM7ykAmBW35UpZADmGB9GO7MLpdOiPGWUJkp6uNyXEZD""ssuuid=f63af16e-aad1-48b4-bcb4-1debbc99438c""gameId=dinostorm""lang=en"\r\n2013-11-28 07:13:41,155  [a.b-49]  INFO  init Configuration-object\r\n2013-11-28 07:13:41,166  [d.a-49]  INFO  SimpleDownloadTool is opening a connection..\r\n2013-11-28 07:13:41,167  [d.a-49]  INFO  URL: http://api.splitscreenstudios.com/games/gamemap/gameUrlMap.xml\r\n2013-11-28 07:13:41,169  [d.a-49]  INFO  deleted file from last download try\r\n2013-11-28 07:13:41,570  [d.a-49]  INFO  time to connect: 0.402 seconds\r\n2013-11-28 07:13:41,571  [d.a-49]  INFO  content length from http response header: 538\r\n2013-11-28 07:13:41,571  [d.a-49]  INFO  getting bytes...\r\n2013-11-28 07:13:41,573  [d.a-49]  INFO  download finished\r\n2013-11-28 07:13:41,574  [d.a-49]  INFO  finished downloading resource http://api.splitscreenstudios.com/games/gamemap/gameUrlMap.xml, took 0.409 seconds.\r\n2013-11-28 07:13:41,612  [a.a-49]  INFO  finished loading the file successfully.\r\n2013-11-28 07:13:41,613  [LauncherApp.a-49]  INFO  game selection id: dinostorm\r\n2013-11-28 07:13:41,615  [g.a-49]  INFO  value for "name" is "Dino Storm" in game with id "dinostorm"\r\n2013-11-28 07:13:41,616  [a.a-49]  INFO  applicationName set to: Dino Storm\r\n2013-11-28 07:13:41,617  [g.b-49]  INFO  value for "url" is "http://api.splitscreenstudios.com/games/dinostorm/gameCurrent.xml" in game with name "Dino Storm"\r\n2013-11-28 07:13:41,617  [LauncherApp.a-49]  INFO  metaDataUrl: http://api.splitscreenstudios.com/games/dinostorm/gameCurrent.xml\r\n2013-11-28 07:13:41,620  [d.a-49]  INFO  SimpleDownloadTool is opening a connection..\r\n2013-11-28 07:13:41,620  [d.a-49]  INFO  URL: http://api.splitscreenstudios.com/games/dinostorm/gameCurrent.xml\r\n2013-11-28 07:13:41,622  [d.a-49]  INFO  deleted file from last download try\r\n2013-11-28 07:13:42,010  [d.a-49]  INFO  time to connect: 0.389 seconds\r\n2013-11-28 07:13:42,021  [d.a-49]  INFO  content length from http response header: 3272\r\n2013-11-28 07:13:42,022  [d.a-49]  INFO  getting bytes...\r\n2013-11-28 07:13:42,023  [d.a-49]  INFO  download finished\r\n2013-11-28 07:13:42,024  [d.a-49]  INFO  finished downloading resource http://api.splitscreenstudios.com/games/dinostorm/gameCurrent.xml, took 0.406 seconds.\r\n2013-11-28 07:13:42,030  [a.a-49]  INFO  finished loading the file successfully.\r\n2013-11-28 07:13:42,031  [e.a-49]  INFO  ################### Game Info ####################\r\n2013-11-28 07:13:42,036  [e.a-49]  INFO  Application: Dino Storm\r\n2013-11-28 07:13:42,037  [e.a-49]  INFO  Creation time: Nov 25, 2013 9:32:54 AM (1385400774399)\r\n2013-11-28 07:13:42,038  [e.a-49]  INFO  Resource location: http://static.splitscreenstudios.com/splitscreen/games/dinostorm\r\n2013-11-28 07:13:42,047  [e.a-49]  INFO  Version: 240\r\n2013-11-28 07:13:42,047  [e.a-49]  INFO  ##################################################\r\n2013-11-28 07:13:42,099  [LauncherApp.a-49]  INFO  Launcher-version: 1000352\r\n2013-11-28 07:13:42,100  [LauncherApp.b-49]  INFO  detecting proxy configuration...\r\n2013-11-28 07:13:42,102  [LauncherApp.b-49]  INFO  connection type: DIRECT, no proxy found.\r\n2013-11-28 07:13:42,111  [LauncherApp.a-49]  INFO  configuration.getAppDir: C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\r\n2013-11-28 07:13:42,112  [LauncherApp.a-49]  INFO  used id: f63af16e-aad1-48b4-bcb4-1debbc99438c\r\n2013-11-28 07:13:42,113  [a.a-49]  INFO  trackFunnelStep(150); successfully executed via applet context.\r\n2013-11-28 07:13:42,117  [a.a-49]  INFO  ----------------------------\r\n2013-11-28 07:13:42,118  [a.a-49]  INFO  launcher version: 1000352\r\n2013-11-28 07:13:42,118  [a.a-49]  INFO  baseDir: C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\r\n2013-11-28 07:13:42,119  [a.a-49]  INFO  appDir: C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\r\n2013-11-28 07:13:42,120  [a.a-49]  INFO  ----------------------------\r\n2013-11-28 07:13:42,121  [LauncherApp.a-49]  INFO  launcher-version read from metadata: 1000352\r\n2013-11-28 07:13:42,138  [e.g-49]  INFO  start compiling information...\r\n2013-11-28 07:13:42,151  [am.a-49]  INFO  error log read count not found in meta, using default value.\r\n2013-11-28 07:13:42,156  [am.a-49]  INFO  no error log files found\r\n2013-11-28 07:13:42,156  [e.g-49]  INFO  finished compiling information.\r\n2013-11-28 07:13:42,157  [LauncherApp.e-49]  INFO  no reports to send.\r\n2013-11-28 07:13:42,158  [LauncherApp.a-49]  INFO  Launching inside gui...\r\n2013-11-28 07:13:42,166  [b.a-49]  INFO  starting splitscreen launcher version 1000352\r\n2013-11-28 07:13:42,167  [b.a-49]  INFO  updating/launching application: Dino Storm\r\n2013-11-28 07:13:42,168  [b.a-49]  INFO  check application lock\r\n2013-11-28 07:13:42,169  [b.a-49]  INFO  no lock file found, continue.\r\n2013-11-28 07:13:42,170  [b.a-49]  INFO  update application\r\n2013-11-28 07:13:42,172  [j.b-49]  INFO  prepare install directory\r\n2013-11-28 07:13:42,174  [i.a-49]  INFO  getting snapshot from metadata\r\n2013-11-28 07:13:42,184  [i.a-49]  INFO  getting snapshot from directory\r\n2013-11-28 07:13:42,190  [j.a-49]  INFO  --- updating resources ---\r\n2013-11-28 07:13:42,192  [j.b-49]  INFO  checksum local 4212769285  remote 1043518434 mismatch for resource C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z\r\n2013-11-28 07:13:42,193  [a.a-49]  INFO  trackFunnelStep(513); successfully executed via applet context.\r\n2013-11-28 07:13:42,194  [j.a-49]  INFO  resource C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z outdated, will update\r\n2013-11-28 07:13:42,211  [k.b-49]  INFO  starting download for core_240_251120131830.7z\r\n2013-11-28 07:13:42,236  [a.c-49]  INFO  DiehardDownloader is opening a connection..\r\n2013-11-28 07:13:42,237  [a.c-49]  INFO  URL: http://static.splitscreenstudios.com/splitscreen/games/dinostorm/core_240_251120131830.7z\r\n2013-11-28 07:13:42,239  [a.c-49]  INFO  deleted file from last download try\r\n2013-11-28 07:13:42,290  [a.c-49]  INFO  content length from http response header: 615991\r\n2013-11-28 07:13:42,294  [a.c-49]  INFO  getting bytes...\r\n2013-11-28 07:13:42,295  [a.c-49]  INFO  0.001024 / 0.615991 MB\r\n2013-11-28 07:13:49,322  [a.b-49]  ERROR  timeout while downloading. 52016 bytes written. error: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method), msg: Read timed out\r\njava.net.SocketTimeoutException: Read timed out\r\n	at java.net.SocketInputStream.socketRead0(Native Method)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.io.BufferedInputStream.fill(Unknown Source)\r\n	at java.io.BufferedInputStream.read1(Unknown Source)\r\n	at java.io.BufferedInputStream.read(Unknown Source)\r\n	at sun.net.www.MeteredStream.read(Unknown Source)\r\n	at java.io.FilterInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.b(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.a(Unknown Source)\r\n	at com.splitscreen.launcher.LauncherApp.a(Unknown Source)\r\n	at com.splitscreen.launcher.m.run(Unknown Source)\r\n\r\n2013-11-28 07:13:49,323  [a.b-49]  INFO  increased read timeout to 11 seconds\r\n2013-11-28 07:13:49,324  [a.b-49]  WARN  download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 0\r\n2013-11-28 07:13:49,325  [k.b-49]  INFO  starting download for core_240_251120131830.7z\r\n2013-11-28 07:13:49,340  [a.c-49]  INFO  DiehardDownloader is opening a connection..\r\n2013-11-28 07:13:49,341  [a.c-49]  INFO  URL: http://static.splitscreenstudios.com/splitscreen/games/dinostorm/core_240_251120131830.7z\r\n2013-11-28 07:13:49,342  [a.c-49]  INFO  request range: 52016-\r\n2013-11-28 07:13:49,384  [a.c-49]  INFO  Response-code from server: 206\r\n2013-11-28 07:13:49,385  [a.c-49]  INFO  try to resume download\r\n2013-11-28 07:13:49,388  [a.c-49]  INFO  content length from http response header: 563975\r\n2013-11-28 07:13:49,390  [a.c-49]  INFO  getting bytes...\r\n2013-11-28 07:13:49,390  [a.c-49]  INFO  0.05304 / 0.615991 MB\r\n2013-11-28 07:14:00,406  [a.b-49]  ERROR  timeout while downloading. 62432 bytes written. error: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method), msg: Read timed out\r\njava.net.SocketTimeoutException: Read timed out\r\n	at java.net.SocketInputStream.socketRead0(Native Method)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.io.BufferedInputStream.fill(Unknown Source)\r\n	at java.io.BufferedInputStream.read1(Unknown Source)\r\n	at java.io.BufferedInputStream.read(Unknown Source)\r\n	at sun.net.www.MeteredStream.read(Unknown Source)\r\n	at java.io.FilterInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.b(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.a(Unknown Source)\r\n	at com.splitscreen.launcher.LauncherApp.a(Unknown Source)\r\n	at com.splitscreen.launcher.m.run(Unknown Source)\r\n\r\n2013-11-28 07:14:00,408  [a.b-49]  INFO  increased read timeout to 15 seconds\r\n2013-11-28 07:14:00,408  [a.b-49]  WARN  download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 1\r\n2013-11-28 07:14:00,409  [a.b-49]  ERROR  will use fallback resource url for next try\r\n2013-11-28 07:14:00,409  [k.b-49]  INFO  starting download for core_240_251120131830.7z\r\n2013-11-28 07:14:00,416  [a.c-49]  INFO  DiehardDownloader is opening a connection..\r\n2013-11-28 07:14:00,417  [a.c-49]  INFO  URL: http://api.splitscreenstudios.com/files/dinostorm/core_240_251120131830.7z\r\n2013-11-28 07:14:00,418  [a.c-49]  INFO  request range: 62432-\r\n2013-11-28 07:14:00,794  [a.c-49]  INFO  Response-code from server: 206\r\n2013-11-28 07:14:00,795  [a.c-49]  INFO  try to resume download\r\n2013-11-28 07:14:00,797  [a.c-49]  INFO  content length from http response header: 553559\r\n2013-11-28 07:14:00,798  [a.c-49]  INFO  getting bytes...\r\n2013-11-28 07:14:00,799  [a.c-49]  INFO  0.063456 / 0.615991 MB\r\n2013-11-28 07:14:16,733  [a.b-49]  ERROR  timeout while downloading. 157426 bytes written. error: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method), msg: Read timed out\r\njava.net.SocketTimeoutException: Read timed out\r\n	at java.net.SocketInputStream.socketRead0(Native Method)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.io.BufferedInputStream.fill(Unknown Source)\r\n	at java.io.BufferedInputStream.read1(Unknown Source)\r\n	at java.io.BufferedInputStream.read(Unknown Source)\r\n	at sun.net.www.MeteredStream.read(Unknown Source)\r\n	at java.io.FilterInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.b(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.a(Unknown Source)\r\n	at com.splitscreen.launcher.LauncherApp.a(Unknown Source)\r\n	at com.splitscreen.launcher.m.run(Unknown Source)\r\n\r\n2013-11-28 07:14:16,734  [a.b-49]  INFO  increased read timeout to 19 seconds\r\n2013-11-28 07:14:16,735  [a.b-49]  WARN  download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 0\r\n2013-11-28 07:14:16,736  [k.b-49]  INFO  starting download for core_240_251120131830.7z\r\n2013-11-28 07:14:16,741  [a.c-49]  INFO  DiehardDownloader is opening a connection..\r\n2013-11-28 07:14:16,742  [a.c-49]  INFO  URL: http://api.splitscreenstudios.com/files/dinostorm/core_240_251120131830.7z\r\n2013-11-28 07:14:16,743  [a.c-49]  INFO  request range: 157426-\r\n2013-11-28 07:14:17,119  [a.c-49]  INFO  Response-code from server: 206\r\n2013-11-28 07:14:17,120  [a.c-49]  INFO  try to resume download\r\n2013-11-28 07:14:17,122  [a.c-49]  INFO  content length from http response header: 458565\r\n2013-11-28 07:14:17,123  [a.c-49]  INFO  getting bytes...\r\n2013-11-28 07:14:17,124  [a.c-49]  INFO  0.15845 / 0.615991 MB\r\n2013-11-28 07:14:36,678  [a.b-49]  ERROR  timeout while downloading. 23821 bytes written. error: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method), msg: Read timed out\r\njava.net.SocketTimeoutException: Read timed out\r\n	at java.net.SocketInputStream.socketRead0(Native Method)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.io.BufferedInputStream.fill(Unknown Source)\r\n	at java.io.BufferedInputStream.read1(Unknown Source)\r\n	at java.io.BufferedInputStream.read(Unknown Source)\r\n	at sun.net.www.MeteredStream.read(Unknown Source)\r\n	at java.io.FilterInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.b(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.a(Unknown Source)\r\n	at com.splitscreen.launcher.LauncherApp.a(Unknown Source)\r\n	at com.splitscreen.launcher.m.run(Unknown Source)\r\n\r\n2013-11-28 07:14:36,687  [a.b-49]  INFO  increased read timeout to 23 seconds\r\n2013-11-28 07:14:36,688  [a.b-49]  WARN  download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 1\r\n2013-11-28 07:14:36,689  [a.b-49]  ERROR  couldn't update resource C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z after 1 retries: \r\n2013-11-28 07:14:38,621  [k.b-49]  INFO  starting download for core_240_251120131830.7z\r\n2013-11-28 07:14:38,697  [a.c-49]  INFO  DiehardDownloader is opening a connection..\r\n2013-11-28 07:14:38,698  [a.c-49]  INFO  URL: http://static.splitscreenstudios.com/splitscreen/games/dinostorm/core_240_251120131830.7z\r\n2013-11-28 07:14:38,699  [a.c-49]  INFO  deleted file from last download try\r\n2013-11-28 07:14:38,792  [a.c-49]  INFO  content length from http response header: 615991\r\n2013-11-28 07:14:38,793  [a.c-49]  INFO  getting bytes...\r\n2013-11-28 07:14:38,794  [a.c-49]  INFO  0.001024 / 0.615991 MB\r\n2013-11-28 07:15:01,814  [a.b-49]  ERROR  timeout while downloading. 141134 bytes written. error: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method), msg: Read timed out\r\njava.net.SocketTimeoutException: Read timed out\r\n	at java.net.SocketInputStream.socketRead0(Native Method)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.io.BufferedInputStream.fill(Unknown Source)\r\n	at java.io.BufferedInputStream.read1(Unknown Source)\r\n	at java.io.BufferedInputStream.read(Unknown Source)\r\n	at sun.net.www.MeteredStream.read(Unknown Source)\r\n	at java.io.FilterInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.b(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.a(Unknown Source)\r\n	at com.splitscreen.launcher.LauncherApp.a(Unknown Source)\r\n	at com.splitscreen.launcher.m.run(Unknown Source)\r\n\r\n2013-11-28 07:15:01,815  [a.b-49]  INFO  increased read timeout to 27 seconds\r\n2013-11-28 07:15:01,815  [a.b-49]  WARN  download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 0\r\n2013-11-28 07:15:01,816  [k.b-49]  INFO  starting download for core_240_251120131830.7z\r\n2013-11-28 07:15:01,831  [a.c-49]  INFO  DiehardDownloader is opening a connection..\r\n2013-11-28 07:15:01,832  [a.c-49]  INFO  URL: http://static.splitscreenstudios.com/splitscreen/games/dinostorm/core_240_251120131830.7z\r\n2013-11-28 07:15:01,834  [a.c-49]  INFO  request range: 141134-\r\n2013-11-28 07:15:01,893  [a.c-49]  INFO  Response-code from server: 206\r\n2013-11-28 07:15:01,894  [a.c-49]  INFO  try to resume download\r\n2013-11-28 07:15:01,896  [a.c-49]  INFO  content length from http response header: 474857\r\n2013-11-28 07:15:01,897  [a.c-49]  INFO  getting bytes...\r\n2013-11-28 07:15:01,898  [a.c-49]  INFO  0.142158 / 0.615991 MB\r\n2013-11-28 07:15:28,922  [a.b-49]  ERROR  timeout while downloading. 151550 bytes written. error: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method), msg: Read timed out\r\njava.net.SocketTimeoutException: Read timed out\r\n	at java.net.SocketInputStream.socketRead0(Native Method)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.io.BufferedInputStream.fill(Unknown Source)\r\n	at java.io.BufferedInputStream.read1(Unknown Source)\r\n	at java.io.BufferedInputStream.read(Unknown Source)\r\n	at sun.net.www.MeteredStream.read(Unknown Source)\r\n	at java.io.FilterInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.b(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.a(Unknown Source)\r\n	at com.splitscreen.launcher.LauncherApp.a(Unknown Source)\r\n	at com.splitscreen.launcher.m.run(Unknown Source)\r\n\r\n2013-11-28 07:15:28,923  [a.b-49]  INFO  increased read timeout to 30 seconds\r\n2013-11-28 07:15:28,924  [a.b-49]  WARN  download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 1\r\n2013-11-28 07:15:28,925  [a.b-49]  ERROR  will use fallback resource url for next try\r\n2013-11-28 07:15:28,926  [k.b-49]  INFO  starting download for core_240_251120131830.7z\r\n2013-11-28 07:15:28,934  [a.c-49]  INFO  DiehardDownloader is opening a connection..\r\n2013-11-28 07:15:28,938  [a.c-49]  INFO  URL: http://api.splitscreenstudios.com/files/dinostorm/core_240_251120131830.7z\r\n2013-11-28 07:15:28,940  [a.c-49]  INFO  request range: 151550-\r\n2013-11-28 07:15:29,374  [a.c-49]  INFO  Response-code from server: 206\r\n2013-11-28 07:15:29,375  [a.c-49]  INFO  try to resume download\r\n2013-11-28 07:15:29,381  [a.c-49]  INFO  content length from http response header: 464441\r\n2013-11-28 07:15:29,383  [a.c-49]  INFO  getting bytes...\r\n2013-11-28 07:15:29,383  [a.c-49]  INFO  0.152574 / 0.615991 MB\r\n2013-11-28 07:15:57,838  [a.b-49]  ERROR  download failed for resource C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z error: java.net.SocketException: Connection reset at java.net.SocketInputStream.read(Unknown Source), msg: Connection reset\r\njava.net.SocketException: Connection reset\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.io.BufferedInputStream.fill(Unknown Source)\r\n	at java.io.BufferedInputStream.read1(Unknown Source)\r\n	at java.io.BufferedInputStream.read(Unknown Source)\r\n	at sun.net.www.MeteredStream.read(Unknown Source)\r\n	at java.io.FilterInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.b(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.a(Unknown Source)\r\n	at com.splitscreen.launcher.LauncherApp.a(Unknown Source)\r\n	at com.splitscreen.launcher.m.run(Unknown Source)\r\n\r\n2013-11-28 07:15:57,839  [a.b-49]  WARN  download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 0\r\n2013-11-28 07:15:57,840  [k.b-49]  INFO  starting download for core_240_251120131830.7z\r\n2013-11-28 07:15:57,850  [a.c-49]  INFO  DiehardDownloader is opening a connection..\r\n2013-11-28 07:15:57,851  [a.c-49]  INFO  URL: http://api.splitscreenstudios.com/files/dinostorm/core_240_251120131830.7z\r\n2013-11-28 07:15:57,852  [a.c-49]  INFO  request range: 191063-\r\n2013-11-28 07:15:58,239  [a.c-49]  INFO  Response-code from server: 206\r\n2013-11-28 07:15:58,240  [a.c-49]  INFO  try to resume download\r\n2013-11-28 07:15:58,242  [a.c-49]  INFO  content length from http response header: 424928\r\n2013-11-28 07:15:58,243  [a.c-49]  INFO  getting bytes...\r\n2013-11-28 07:15:58,244  [a.c-49]  INFO  0.192087 / 0.615991 MB\r\n2013-11-28 07:16:23,876  [a.b-49]  ERROR  download failed for resource C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z error: java.net.SocketException: Connection reset at java.net.SocketInputStream.read(Unknown Source), msg: Connection reset\r\njava.net.SocketException: Connection reset\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.net.SocketInputStream.read(Unknown Source)\r\n	at java.io.BufferedInputStream.fill(Unknown Source)\r\n	at java.io.BufferedInputStream.read1(Unknown Source)\r\n	at java.io.BufferedInputStream.read(Unknown Source)\r\n	at sun.net.www.MeteredStream.read(Unknown Source)\r\n	at java.io.FilterInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.c(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.b(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.a(Unknown Source)\r\n	at com.splitscreen.launcher.LauncherApp.a(Unknown Source)\r\n	at com.splitscreen.launcher.m.run(Unknown Source)\r\n\r\n2013-11-28 07:16:23,878  [a.b-49]  WARN  download of C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z did not complete, retry 1\r\n2013-11-28 07:16:23,879  [a.b-49]  ERROR  couldn't update resource C:\\Users\\Michael\\AppData\\LocalLow\\splitscreen\\gamedata\\Dino Storm\\core_240_251120131830.7z after 1 retries: \r\n\r\nax: java.net.SocketException: Connection reset at java.net.SocketInputStream.read(Unknown Source), msg: Connection reset\r\n	at com.splitscreen.launcher.shared.tools.download.a.b(Unknown Source)\r\n	at com.splitscreen.launcher.shared.tools.download.a.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.j.a(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.b(Unknown Source)\r\n	at com.splitscreen.launcher.elements.b.a(Unknown Source)\r\n	at com.splitscreen.launcher.LauncherApp.a(Unknown Source)\r\n	at com.splitscreen.launcher.m.run(Unknown Source)

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Forums → Support Forum → [Answered] Dino Storm taking forever to load