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[Closed] Problems with MMO

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Posted Oct 24, '13 at 12:42pm

mvn4

mvn4

1 post

"Dawn of the Dragons" and "Legacy of a Thousand Suns" not work during last 15 hours!!!
When you repair it?
[b]

 

Posted Oct 24, '13 at 12:43pm

dynamos67

dynamos67

4 posts

POST IT AGAIN UNTIL I HAVE AN ANSWER.
Dotd has features real time. Many actions that needed to be done in the time that passed, were not. Specifically allocated enough time and money to have an effect, when the time will simply pass those allocated will be lost as they will be lost and the results thereof. I hope it can anticipate and recover all in the time that created the problem.

 

Posted Oct 24, '13 at 12:44pm

Erickels1

Erickels1

5 posts

I agree Malfury. I don't think "serious" is a good way to describe it. Maybe they could use this as an opportunity to work on their communication skills, but other than that, it's only an annoyance.
@Dynamos, what are you even saying. I recommend you not use Google Translate anymore as it seems it's not working so well for you.

 

Posted Oct 24, '13 at 12:45pm

davypat2

davypat2

1 post

I think it's time to find a new platform. Servers going down for an hour or two is understandable, but an ONLINE company who allows their servers to be down for 15 hours should not be in business. Even when they get it working, this level of incompetence will undoubtedly generate future problems.

 

Posted Oct 24, '13 at 12:46pm

Ferret

Ferret

6,877 posts

Administrator

@Dynamos67 We very much respect that there are real time events in MMOs, and we try hard to maintain a maximum up-time on our servers. Did you have an effect that went through the duration of the down period that you paid for?

 

Posted Oct 24, '13 at 12:48pm

uncommonmen

uncommonmen

5 posts

For info, clash of the dragons ( 5th plant) is still down - i know that sometimes, **** happen! , but this one seem very big and annoying. i am sure people are working hard to reestablish them properly : a game site without games is not a good idea! ;)
the annoying part for myself is the time ( and in-game energy ) lost. why does it take this long , this time?

 

Posted Oct 24, '13 at 12:50pm

Ferret

Ferret

6,877 posts

Administrator

We're sorry everybody is sad about not being able to play their game, we're trying hard to fix the situation. Most MMOs should be playable, 5th Planet games are still having issues - but we hope they will be fixed soon.

 

Posted Oct 24, '13 at 12:51pm

Erickels1

Erickels1

5 posts

#probably not #get ready for lies.

 

Posted Oct 24, '13 at 12:51pm

letias

letias

24 posts

Sending an email is not the fastest way of communication:p

 

Posted Oct 24, '13 at 12:51pm

Scrogger

Scrogger

1 post

It is not wholly fair to criticize AG as much as people have, This is not Google or Microsoft or even Blizzard games, this is a small tech gaming company. The amount of revenue they probably bring in does not allow for 24 hour customer service coverage. They could provide that if we ALL were willing to pay for it, but we are not. I am sure the game affected will find a way to take care of their customers but everyone needs to have some patience. Besides, it is only a game that we are not able to play, your not dying from it. Just my 2 cents, Thanks for allowing me to play a game that I find so enjoyable and giving me the opportunity to find games I otherwise would not.