ForumsSupport ForumError with comments

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KrustyMan
offline
KrustyMan
5 posts
Nomad

You must authenticate the user or provide author_name and author_email

Why do I get this error.
I am logged in and now cannot make comments.

  • 2 Replies
Akatsuki_Kojou
offline
Akatsuki_Kojou
199 posts
Viceroy

It happens if you have been playing a game for a while without any other activity.(browsing, lurking etc.) Unless you open or reload a page on AG, your "last seen' status is not updated and will change to offline on your profile after around 20-25 minutes. Try opening your profile or any other page on AG in a separate tab before making the comment again.
You can always keep some page like forums open in a separate tab and reload it every fifteen or so minutes to avoid being marked as offline.

KrustyMan
offline
KrustyMan
5 posts
Nomad

thank you...I just refreshed the page and it worked.

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