Forums → Support Forum → [Fixed] Comment error?
- 2 Replies
'You must authenticate the user or provide author_name and author_email'
What is this AG?
thats not an AG issue, thats a disqus issue (yes, yes, we use this system, but nevertheless its not designed by us, so...^^)
Nothing to rly worry about, normaly this happen if you playing a game/idling on a site and dont use disqus for a while and then try to post... for some reason disqus "marked" you as inactive and therefore kicked you out of their system, dont asked me about the why and wherefore... we cant do aynthing about/against it^^
To "relog" in disqus again its enough to refresh the page.
I also read somewhere that you can open another page of AG in another tab, if this page also have disqus you can post on the other page again (but im not 100% sure about this, never tested it by myself).
Thank you, I know AG uses Disqus (I was there at the switch, and I still kinda wish we had our own back), and I managed to resolve the issue.
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