ForumsSupport ForumBlack box, no game?

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cowgoesmoo2
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cowgoesmoo2
6 posts
Peasant

I've turned off adblock already.
This is getting annoying.

  • 11 Replies
Ferret
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Ferret
9,323 posts
Bard

Also, which game is it? We can test it.

cowgoesmoo2
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cowgoesmoo2
6 posts
Peasant

Mmm.. For every game... Pretty much. Raze 3 for example, or kingdom rush- Pretty much everything I've tried, EXCEPT for EMPgame.
I've unblocked adblock on all pages on armorgames domain however it's still impossible to play. I think I am not alone in this issue.
Edit: nope
No, I'm just playing from home. I can try to deactivate my AV and try again. I'll post if it changes anything.

Ferret
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Ferret
9,323 posts
Bard

EMP Game is unity I believe, so the issue is with Flash.

I would test another browser, it could be a bad or old Flash installation?

cowgoesmoo2
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cowgoesmoo2
6 posts
Peasant

Hmm okay.

Do any of you have adblock on chrome, but can play games fine?

cowgoesmoo2
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cowgoesmoo2
6 posts
Peasant

Yep, updated chrome, which comes with flash, no results..

1918SpanishFlu
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1918SpanishFlu
2 posts
Shepherd

I PAID money for some of these games. I shouldn't have to pay MORE to keep playing the games I allready paid for. I request you make my PAID games work again or else I'm leaving for good.

will0213
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will0213
1 posts
Farmer

It's probably something with adblock.
I paused adblock and the game runs OK (I'm using chrome, too.)
It's just annoying how messy the webpage looks right now

cowgoesmoo2
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cowgoesmoo2
6 posts
Peasant

:-(

I turned off adblock....

1918SpanishFlu
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1918SpanishFlu
2 posts
Shepherd

These are my purchases:

Magician's Pouch - GemCraft Chasing Shadows
Apr 5, 2014Order #28721 PayPal $4.99USD

Sorcerer's Package - GemCraft Labyrinth
Feb 9, 2014Order #24828 PayPal $4.95USD

And I get that blackbox when I go to the game pages. Do whatever annoying advertising things you need to do for the rest of the games, but a person shouldn't have to deal with this after then have PAID for a game.

What percentage of users of armorgames even use addblockers anyways? 1%? 5%? Is it really worth giving a tiny few people such a hard time?

Ferret
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Ferret
9,323 posts
Bard

@1918SpanishFlu Could you contact me at Ferret@ArmorGames.com - let's get you fixed. Black screens are typically browser issue related, such as them not being updated, add-ons, or firewalls/privacy software. I'd suggest trying an "Incognito" window in Chrome or a "Privacy" window in FireFox to see if it fixes the issue.

cowgoesmoo2
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cowgoesmoo2
6 posts
Peasant

Spanishflu, or Ferret, I solved my problem by turning off the Disconnect chrome extension that blocks outside tracking sites. It appears Disconnect blocked the advertisement sites.

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