ForumsGamesGemini problem

6 2210
Tribalog
offline
Tribalog
3 posts
Nomad

Earlier today I lost around 150 purchased crystals worth of gear and ships. I'd like to know how i get it back. The restore purchased items tool doesn't work so I'm at a loss here. Thank you.

  • 6 Replies
daleks
offline
daleks
3,770 posts
Chamberlain

@Krin should be able to answer your question.

Gemini_Gonzo
offline
Gemini_Gonzo
5 posts
Nomad

How did it happen @Tribalog?
Best to know about things like this to be able to avoid similar happening to other players

Tribalog
offline
Tribalog
3 posts
Nomad

I closed the game and everything reset

Ferret
offline
Ferret
9,323 posts
Bard

I've contacted @Krin, he's in Australia though it may take a while for him to get back to you.

Krin
offline
Krin
129 posts
Nomad

Hi @Tribalog please send me the details of your lost account to my email at Krin@ArmorGames.com. I should be able to help. Tell me your:

- Display Name
- What Sector you were up to
- The Gems and Credits you had

It was a guest account right? This can sometimes happen when phones have their iOS updated from 6 to 7 (or 8). For anyone else to avoid this problem, I recommend linking the account with Facebook because it will be more secure and less likley for you to lose the data.

Tribalog
offline
Tribalog
3 posts
Nomad

Tribal
8.? progression on the game doesnt matter as much as getting what i paid for back. honestly..
Credits - Around 150. That can all be verified through payments to you through my itunes hopefully.

Showing 1-6 of 6