ForumsSupport Forum[Answered] Disqus and achieved quest gone...

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Andelhofs
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Andelhofs
743 posts
King

Where: On game pages, disqus and achieved quest disappear

Error:
Uncaught TypeError: Cannot read property 'toString' of undefined

When: Always
Differed browsers tried: yes
Other user asked: yes

So i spawn the Orc, the Ferret and the Unicorn..
@MrDayCee , @ferret , @boppins

  • 12 Replies
Arm_Candy
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Arm_Candy
716 posts
Bard

I have been experiencing these errors as well since last week. Sometimes I can see the site normally for an hour or two, but most of the time, these are the symptoms I witness every day:

+ Game comments are invisible when logged in, but visible when not logged in.
+ Achieved quests do not appear as achieved in game windows.
+ When browsing pages, if I'm in a chat room, I leave the chat room automatically every time a new page is opened.
+ Open PM tabs close automatically when a new page is opened.
+ Profile settings text box looks like this:

http://s25.postimg.org/vj2gdtuov/Settings_Error.jpg

Andelhofs
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Andelhofs
743 posts
King

Fix: Close chat between users and you.. (private chat)

Ferret
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Ferret
9,323 posts
Bard

@Arm_Candy Looping you in, just in case this fix works for you.

Arm_Candy
offline
Arm_Candy
716 posts
Bard

Game comments are still invisible for me, and the profile settings box still appears the way it does in the screenshot. My issue must be something different altogether.

Andelhofs
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Andelhofs
743 posts
King

@Arm_Candy what browser ?

Ferret
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Ferret
9,323 posts
Bard

@Arm_Candy @Andelhofs @Gantic @MrDayCee

You're fixed. What I did...

1) Logged into your account.
2) Closed privates messages.
3) Refreshed the page
4) Closed private messages.
5) Refreshed the page
6) Joined you to a chat channel.
7) Refreshed game comments, worked.

I'm unsure WHY this happens, but it did fix the issue. Check now.

Arm_Candy
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Arm_Candy
716 posts
Bard

Everything shows up normally again. Thanks @Ferret!

Andelhofs
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Andelhofs
743 posts
King

I'm happy that arm_candy is fixed.. do not close this thread if others have same problem they can ask for an answer.

ExSpL0Si0N
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ExSpL0Si0N
2 posts
Herald

I also encountered this problem a while ago, and I'm happy the quick fix @Ferret suggested worked.
However, a permanent solution would be nice. I dug around a bit in the source code, debugging here and there. I found that a certain part of a script isn't executed. Seeing closing the arrowchat works, I assume there's a collision of some sorts there. I've notified @ventralchaos (since he's a developer) about my findings.
I hope the problem can be located swiftly

MrDayCee
offline
MrDayCee
14,745 posts
King

I seemed to have missed this thread alltogether somehow...

Sorry for the extreme late reply to my callout here...

Good job on pin-pointing the problem and setting up the fix @Andelhofs. It seems this setup from you and debug-actions-list from @Ferret are doing the trick for users with this problem. Well done!

Alp_Ehni
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Alp_Ehni
315 posts
Farmer

I need help! It doesn't show anything Chat-related... D:
(So closing private windows doesn't work

Alp_Ehni
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Alp_Ehni
315 posts
Farmer

Nvm solved it by repeatedly hitting all the buttons
..............I'm a genius

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