Forums → Support Forum → Holiday Hours 2015

Hi everyone!

Just a quick heads up. The next 2 weeks we will have a modified support hours for payment and help requests. So there may be some extended delays while this Penguin works on replying to everyone that has a question or needed some help.

So a quick reminder on a few things and a helpful request to allow me to reply back as quickly as I can.

MMO Help?
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If you have an MMO support question please make sure you reach out to the MMO Developers for your support and payment questions.

Cannot log in, or need Password help?
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Password: http://armorgames.com/login/forgotpass
- This will be sent to the email address that you used to sign up with, or the last one you entered when you updated your account.
-- Give it about 15-30 minutes to appear.
-- Make sure to check your spam/junk folder as well!
-- I'd also recommend adding Armor Games to your safe sender/contacts.
- If you can no longer access your email account, then contact us and make sure to include the last email address and your account name. Otherwise I'll have to reply back and ask you for that info before I can help.

Resend Verification Email:
- https://armorgames.com/login/resendverification
- Still can't get the email? Don't contact Ferret; he smells like a... Ferret. :P
- Instead contact me using this form: http://armorgames.com/contact

General Questions / Notes:
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Please be a little more detailed with your help requests if possible.
- Things like Hi, or "GG" aren't really clear to me if you have an account problem. Though if you are just saying Hi, then /wave Howdy!
- Gibberish will probably result in my asking you to clarify what game and what do you need help with.