ForumsSupport Forum[Answered] lost account

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luciuscastus
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luciuscastus
2 posts
Peasant

I had an anccount was level 35 suddenly wasnt able to log in wasnt able to reset pasword neither , followed instructions and now im back at level 1 . ?????

  • 4 Replies
RavePenguin
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RavePenguin
472 posts
Shepherd

Hi @luciuscastus,

Which game are you playing?

-RP

luciuscastus
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luciuscastus
2 posts
Peasant

Hello
I was playing Game of Thrones Ascent
Any advice ?
Thanks

RavePenguin
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RavePenguin
472 posts
Shepherd

Hey @luciuscastus,

My first guess is that you have 2 accounts. The one you are posting with may be a newer account and that is why you found yourself back at level 1. I'll need to work with you more to know if my guess is correct, however.

I'll look up your account and contact you via email to help secure your privacy. That we can talk about your account(s) and look into what may be happening one-on-one.

-RP

cristix
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cristix
3 posts
Peasant

I have a similar problem.
Is there someone who can help me ?

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