ForumsSupport ForumGetting a JavaScript error

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tolo1980
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tolo1980
10 posts
Shepherd

The game is Rage War, and my browser is Firefox 57.0.2 (64-bit). Before the page is able to load I get the following message:

An error occurred running the Unity content on this page. See your browser's JavaScript console for more info. The error was:
TypeError: $(...).blueberry is not a function

The game does load eventually, but the map is zoomed in, and the buttons above and below the game map are inaccessible, unless I use my middle mouse button to navigate. It has been like this for the past three days.

Thanks in advance.

  • 6 Replies
Ferret
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Ferret
9,323 posts
Bard

@tolo1980 Could you please test it in another browser? This could be an issue with this particular browser and version.

tolo1980
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tolo1980
10 posts
Shepherd

Thank you for the reply Ferret. The only other browser I have is IE 11 (my system is Windows 7), and when I go to the Rage War page I get the following messages:
--------------------------------------
Message from Webpage:
Please note that your browser is not currently supported for this Unity WebGL content. Try installing Firefox or press ok if you wish to continue anyway.
Message from Webpage:
An error occurred running the Unity content on this page. See your browser’s JavaScript console for more info. The error was: Object doesn’t support property or method ‘blueberry’
Message from Webpage:
Web audio API is not supported in this browser
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I tried Firefox with all the add-ons disabled, did a refresh, and even uninstalled and reinstalled it, but the problem persists. I really do not like to have to install another browser to continue playing the game. If I decide to wait until the issue is fixed by AG or the game’s developers, will that take a very long time? Thank you again for helping me.

Moegreche
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Moegreche
3,827 posts
Duke

@Ferret - I can confirm the error message for both Firefox and Chrome. Both give the same 'blueberry' error.

Ferret
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Ferret
9,323 posts
Bard

Pulling in @tasselfoot and @boppins to get their feedback.

Tasselfoot
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Tasselfoot
804 posts
Chamberlain

Thanks folks. I'm not seeing these errors in Chrome 63 or Firefox 57, so it's hard for me to be able to troubleshoot. I believe the issues are on the developers side, and I will reach out to XS Software to see if we can get them to resolve.

tolo1980
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tolo1980
10 posts
Shepherd

Thank you very much everyone for your help. I logged in a few minutes ago and this time I didn't get the error, yay! If for any reason I get the error again I'll post here.
Moe, your confirming the error was very much appreciated

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