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Reporting Dump

Posted Oct 4, '10 at 4:27pm

Graham

Graham

6,420 posts

Instead of clogging up moderators' comments, like we have now, could there be one specific place where users can go to to submit all issues? Maybe format it like getsatisfaction where you can check off solved.

I have seen comments on expansion of flag system, but how would that work seeing as it gets sent to admins... and not mods?

 

Posted Oct 4, '10 at 5:47pm

cormyn

cormyn

2,863 posts

Knight

Going elsewhere on the site to report something may not be as accurate as flagging something when/where it happens (on a news feed, etc) where mods can go take a look at it in its full context, etc.

From an administration point of view, queuing things in that manner will be easier for our mods to manage, than trying to jump around from the queue to searching for what the user's asking to review.

 

Posted Oct 4, '10 at 11:42pm

Graham

Graham

6,420 posts

How will the mods know where to look for it in its full context? or am I misinterpreting and you mean flagging sends a message to the moderators' news feed?

Right now, people post links and a description to what is wrong in the moderators' messenger.

People have lost faith in flagging system ever working, seeing as we've been told they get sent to administrators who subsequently seem to never be on.

 

Posted Oct 4, '10 at 11:54pm

knight_34

knight_34

11,455 posts

That is true. We still don't know exactly how the items we flag get reported.. Could you care to enlighten us on that?

 

Posted Oct 5, '10 at 12:52am

cormyn

cormyn

2,863 posts

Knight

We'll probably work on a queue system where they'll see a list of everything that's been flagged, the number of times it's been flagged, and a link to where the offending material lives.

To avoid any sort of bullying, we might be able to look at the number of unique users who have flagged something, and if it's greater than a certain level, at least make the offending material invisible to everyone else.

We also need to work on a way to let the mods review something and determine that it's allowable per our policies, but avoid having to deal with the flagged content a second time.

 

Posted Oct 5, '10 at 7:22am

knight_34

knight_34

11,455 posts

Nice to hear that the flagging system will get a new lease on life. We've been relying on manual reports for quite a while.

 

Posted Oct 19, '10 at 5:40pm

Joe96

Joe96

2,288 posts

Maybe there could be a general submission pool where mods could check problems and get rid of the complaint message when they got it resolved.

 

Posted Oct 20, '10 at 12:30pm

cormyn

cormyn

2,863 posts

Knight

Joe96, this is precisely what we'll be building for them. The more users that flag something, the higher in the queue it will be for the mods.

 

Posted Oct 20, '10 at 12:31pm

cormyn

cormyn

2,863 posts

Knight

Keep in mind, though, that as soon as you flag something as spam, you won't see it any more.

 

Posted Oct 20, '10 at 12:46pm

Freakenstein

Freakenstein

8,090 posts

Moderator

That's the thing that worries me. It's nice how the more flags, the more priority it will have, but even one flag will send it to the "pool". Mods will still have the final say on whether it will be deleted or not, but it shouldn't be up to just one person alone for a comment to be sent; it should be at least 2-3.

 
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