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High Scores function is broken in Rebuild 2

Posted Mar 18, '12 at 12:48am

darthgorbag

darthgorbag

48 posts

I posted this topic already in the Flash Games section of the forum but no one responded, and now I think maybe I should have posted it to this section instead. I'm not sure what the best way is for to report a technical issue, so I'll try contacting the game's author too. Here's the link to the original thread I posted:
[url=http://armorgames.com/community/thread/9426871/rebuild-2-scores-not-working]

And here's the same text I wrote there, copy/pasted in here:

I recently discovered both Rebuild and Rebuild 2, and am loving them. But there's one significant error I've noticed with Rebuild 2: I can neither submit nor check high scores.

When I first beat a game and got the the end screen where it showed me all my points, I clicked on the "submit score" button, and nothing happened. The button graphic did "move" in a way like all the others do when you click on it, so it was acknowledging being clicked, but it just stayed on that screen. I clicked over & over but no screen came up showing my relative scores placement like it does with any other game I submit a score from.
Also on the opening menu when I click the"HighScores" button, it's the exact same problem.

Are other people noticing this? Or is it a glitch on my own computer? I do update my browser & both flash plug-ins regularly.

 

Posted Mar 18, '12 at 11:38am

MrDayCee

MrDayCee

7,807 posts

Moderator

Instead of making a thread about it, you better write an email to Justin about the problem. =)

This way, the problem at hand is directed to the one person able to fix it and it takes less time, plus will be noticed more quickly! ;)

His email address is : justin@armorgames.com

Good luck! =D

 

Posted Mar 18, '12 at 6:50pm

darthgorbag

darthgorbag

48 posts

Oh, ok, I never thought of that. Not even sure where I could have found that info if you hadn't posted for me.
One question though, who is Justin? Is Justin an admin of the website, or the main tech support guy?
I posted the issue in a comment on the game's author's profile page, but the author's username is "sarahnorthway," which sounds like someone else.

 

Posted Mar 18, '12 at 8:26pm

UnleashedUponMankind

UnleashedUponMankind

4,843 posts

Moderator

Not even sure where I could have found that info if you hadn't posted for me.

AGs Helppage, Moderators and Administration, then click on the "staff"-link and youll get here, there you see the stafflist.

Beyond them youll find

jroyster22
ATTENTION: If you are having trouble with recovering your username, verification link, premium content, offensive language from users, etc. Please email me at Justin@armorgames.com. You will receive an email from me within 24 hours of the date it was originally sent EXCEPT on saturday and sunday. Thanks!!

 

Posted Mar 19, '12 at 7:45pm

Snowflake4579

Snowflake4579

73 posts

Thats something you should message the creator about.  We can't really help you in the forums.

 

Posted Mar 24, '12 at 8:06pm

darthgorbag

darthgorbag

48 posts

Thanks for all your help with this; I tend to have trouble communicating due to some mental conditions, including not always knowing who to ask when I have questions, or how to ask the right way.

But I'm still a bit confused about who I'm supposed to contact about this, um... game glitch.
I sent an e'mail to Justin@armorgames.com on march 18th, but haven't gotten a reply yet. Just like UnleashedUponMankind posted, his description says he'd respond within a day. Maybe he's on vacation this week?
I also looked on the game's creator's profile page (Sarahnorthway) but I'm not finding anything there saying how to e'mail her or what her e'mail address is.

BTW when I looked into the Help section and read the FAQ, it says:
Q: I found a bug in one of the games, what should I do?
A: Leave a comment in the author's profile page or in the game, clearly explaining what happened. Authors love reading user comments, and you'll earn points in the meantime!

So I did that, and posted my original question there, also on 3/18. Was that the right thing for me to? And if so, how can I know if she's gotten the message, or how/where would I see her response? (I don't if she can my e'mail address from my profile, and I didn't include it in my post.)

 

Posted Mar 25, '12 at 2:18pm

sarahnorthway

sarahnorthway

2 posts

Sorry, I don't check those comments much anymore since the game's been out for awhile (and mostly stable until recently).

But your report eventually got to me and I've fixed the issue. The new version 1.13 should be up soon on ArmorGames. Sorry about this and thanks for reporting it!

 

Posted Mar 25, '12 at 3:19pm

Schmiddy1234

Schmiddy1234

887 posts

Sometimes, the server has problems. When it does u can't submit. Even though u can't u can still tell ur friends and stuff.

 

Posted Mar 27, '12 at 1:46am

darthgorbag

darthgorbag

48 posts

HOORAY! It's been fixed! Thank you! :D

 
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