Forums → Support Forum → Legend of the Void - Chapter 2 - Lost On-Line Saves

**ARMOR GAME (In-Game) LOGIN PROBLEM NOTED**

If your having problems viewing your ON-LINE SAVES it may be related to ARMOR GAMES (In-Game) LOGIN not updating GAME to reflect "ARMOR GAMES PREMIUM" (yellow banner on bottom).

If the banner on the bottom is RED then (using In-Game LOGIN)

1. LOG OUT (if you are "Logged In" as shown in upper left corner) ..then..

2. LOG IN (again)

3. **If that doesn't update GAME to reflect "ARMOR GAMES PREMIUM" (yellow banner on bottom) you WILL NEED TO REPEAT #1 and #2 above.

**IMPORTANT: Only AFTER you see ARMOR GAMES PREMIUM (yellow banner on bottom) THEN CHECK YOUR ON-LINE SAVES by clicking on LOAD GAME.

~~ LOTV Forum Admin/Moderator and Game Beta Tester ~~

** UPDATE TO LAST POST about ARMOR GAME (In-Game) LOGIN PROBLEM NOTED **

You need to be a PREMIUM MEMBER - that is - have PAID for PREMIUM CONTENT - in order for the GAME to update to reflect "ARMOR GAMES PREMIUM" (yellow banner on bottom).

Sorry for any confusion.

~~ LOTV Forum Admin/Moderator and Game Beta Tester ~~

how do u save in the first place? when it says saved, i come off, and theres nothing there

**GAME HELP - SAVING YOUR GAME CHARACTER.

@kevin8ye (Everyone)

I find it useful to "periodically" while playing to:

1. Exit to Main Menu

2. Click on Load Game

3. On Saved Characters Screen select EXPORT for the CHARACTER you want to BACK-UP.

4. Copy (Ctrl-C) and Paste (Ctrl-V) the CODE into a separate text file for each save.

5. Return to the Game by clicking on "Load Character" and proceed on from there.

**Doing this about every 5 levels is sufficient, but if you wish you could do it after each Level Up and use a File Name like

LOTV 2 - Warrior - Level 1
LOTV 2 - Warrior - Level 2
LOTV 2 - Warrior - Level 3

|
|
|

LOTV 2 - Warrior - Level 18
LOTV 2 - Warrior - Level 19
LOTV 2 - Warrior - Level 20

That way if you ever want to "go back to an early point in the game" and repeat an area (which may give you different Drop Items) or have simply lost your saved character (maybe due to a power black out or some "error&quot you will have the BACK UP FILES to "recall" the Character.

Hope this suggestion helps someone...

~~ LOTV Forum Admin/Moderator and Game Beta Tester ~~

i made so many characters and one by one all of them got deleted dissapointed but the game is just amazing

i lost mine too and my post on forums just got locked out how do i email ag?

We already told you the email address in your locked thread. C'mon be more observant. -_-

support@armorgames.com

"C'mon be more observant"

LOL. funkingonuts is not the sharpest tool in the shed.

FWIW, Armor games sent a message to the Obelisk Games that suggests they have now repaired it:

I believe we found and fixed the root cause of these issues. There was apparently an incompatibly of memcached libs between some of the servers in our cluster. This lead to some servers in our cluster not being able to read session info set by other servers. This issue has been resolved and from what are seeing, this has resolved the sporadic failure issues. Sorry for the inconvenience and thank you for your information and patience as we figured this out.
__________________

As Ichthyic stated the Game Developer posted on his FORUM the following:

I received an email from ArmorGames earlier outlining the problem and that they've now fixed it:

Will I be able to get my save character back?

Will I be able to get my save character back?