ForumsSupport ForumIssue Starting Sprial Knights from Armor Games

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Spades10309
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Spades10309
10 posts
Bard

I apologize in advance as I see there are already two similar topics started, but neither seemed quite relevant so its worth a shot.

Upon clicking 'Play' a screen pops up explaining that the game will open in a separate window, click the 'run' button on any warnings, etc. However, nothing else ever opens. No pop-up, no security warning, no new tab. After downloading directly from the Spiral Knights page everything works, but it doesn't recognize my Armor Games account.

I am using Firefox, Java is fine, and pop-ups aren't blocked. I would really appreciate any ideas on how to fix this. Thanks in advance

Any help would be appreciated

  • 14 Replies
trying
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trying
468 posts
Bard

Do you see the launching box?

feeras1
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feeras1
115 posts
Peasant

Me too, i keep ttrying to play it and every time I hit play now nothing happenes

nagazxcvbnm
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nagazxcvbnm
6 posts
Nomad

Just play on kong.

Spades10309
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Spades10309
10 posts
Bard

trying, it you are referring to the giant 'lay now' button then yes, obviously my issue is I press it and nothing happens aside from aforementioned explanatory screen.

Now if you are referring to a different box, then I apologize for above sarcasm as I don't see anything else.

And naga, I'm trying to avoid creating any more accounts or else I would just sign up through the spiral knight website since I know that works

xeano321
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xeano321
3,152 posts
Farmer

Is your Jave updated to the latest version? I'm using Firefox, and the game started right up for me.

1. Check Java for updates.

2. Check Web-browser for updates.

3. Try restarting your computer.

4. If you have an ad-blocker installed, make sure that it's not blocking the game screen.

If none of the above solves the problem, it's probably just a temporary issue that will be resolved shortly.

trying
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trying
468 posts
Bard

You should only need to hit the play now on the AG page. The game should automatically pop up when the launching box is present.

Since you say that the Spiral Knights website is fine, it should be a browser issue. Try using IE or chrome.

Spades10309
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Spades10309
10 posts
Bard

thanks for the constructive comments xeano! I went through your list and double checked everything. After updating java I finally get the security warning, but after clicking 'run' the loading box freezes. Seems like I'm now in the same boat as this thread:

http://armorgames.com/community/thread/10351540/spiral-knights-wont-load

And I don't think its a browser issue, it seems java related. Thanks again for all the help.

Spades10309
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Spades10309
10 posts
Bard

Alright!! I have figured out the issue. The issue wasn't in updating java, but updating the Java Add-on in Mozilla. After doing this, the game is running fine

Thanks everyone for helping me figure it out, I will let the other thread know in case this helps their issue as well.

Spades10309
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Spades10309
10 posts
Bard

Thanks for the help everyone, I have figured it out! It wasn't updating java that was the issue it was updating the java add-on through firefox. After updating and allowing the java console add-on the game was up and running in no time.

Thanks again

Spades10309
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Spades10309
10 posts
Bard

sorry for the double post, the first one didn't register for some reason...

ablr
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ablr
133 posts
Nomad

Just play on kong.

Or Steam.
vladshady
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vladshady
3 posts
Peasant

Oh come on!
Iv just done everything people have suggested on here, just updated all my plug ins as well but everytime I click on Spiral Knights I just get a picture of mario, why am I the only person in the world this is happening to??

trying
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trying
468 posts
Bard

wtf? mario? You probably have a virus...

nrsh
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nrsh
2 posts
Nomad

For some reason I get a security error. I tried the exaption list and it wan't work! Help please.

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