You don't have a problem with your profile sos5102... it's merely the servers that fail to connect to your computer, either because of a failing internet connection on your side, or a 'hickup' from their side.
All you can do is wait, refresh the page and try to login again. =)
That actually links on to a thread, here: http://armorgames.com/community/thread/11845783/answered-dino-storm-not-loading-up , let us know if that is of any help.
Also, like MrDayCee and I said their servers may just be going through some hiccups, nothing for it but to wait in that case. Or to contact the game developers about it/check their forums whatever.
I am having exact same problem as sos5102. The The Last Stand: Dead Zone loads assets successfully, then stalls indefinitely while its "connecting to server: retrieving my profile". I have tried all the tips suggested on this thread, and all the tips suggested at ConArtist's tech support thread. This issue has been going on for days. Any advice?
Greetings! We know there are some issues happening with MMO's and are working hard on the issue. We're all in one thread, could you come visit us there?