Does this problem occur with every MMO game you try to play? Or just the "Pirate Galaxy" MMO? Because if it happens with all the MMO games, it could be a problem at your computer's end and/or simply due to a slow internet connection.
If it is for this specific MMO game, try switching browsers and see if the problem persists and let us know, ok? =)
This look like the same exact problem I posted a few weeks ago.
To which nobody have been able to even sketch an answer to.
We have not even heard back from this user yet. So it may be nothing like your problem. Either way, I'm sure that they will have no problem with it unless they insist that their set-up is perfect and no problem could arise from their end thus negating our ability to help them.
So let us wait and see what is said before spamming up the thread, yeah?