Forums → Support Forum → Black screen no game
Every time I go to the page for a game the game screen is black and unresponsive but everything else works. I can move about the site with no trouble but the games wont work. I did install a new security system yesterday but have java and adobe flashplayer up to data.
thanks for any help any one can provide.
the security system is Symantec endpoint protection.
- 3 Replies
Does this includes an adblocker? If so deactivate the adblocker.
Have you tried whats happened if you deactivate this anti-virus software? (for a short time, just to test it^^)
Have you tried whats happened if you deactivate the firewall? Maybe its the firewall that blocks something?
Besides that, AG still have a thread about this Black Screen issue.
Maybe you find some useful informations there, and cuz its the main thread about this problem better post there to prevent multiple threads about the same problem (make it easier for AG stuff^^).
Use different web browser.
Sorry to bother you guys just installed google chrome and the game works fine
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