I'm trying to get help with ingame real money stuff but I can't get help.
In R2Games you need to have a charecter on their servers so submit a ticket, and there is no Email address to contact them, so this is my last place to go to.
I'm not really sure how this works as I've never filled a support ticket. And, obviously, I can't test if it works or not. However, and if I'm not mistaken (note that I might be, though), you do have a character on their servers the moment you start playing the game, so this shouldn't be a problem. Unless you're meaning something different that I don't understand.
Alternatively, you can try to post this issue on their forums (check the link below), but I do believe you should try to fill that ticket to get a better answer.