This may sound quite stupid, I know, but are you sure you're typing the right e-mail when trying to reset the password? I just tested this feature and it works for me.
However, the issue persists, you can contact Ferret at Ferret@ArmorGames.com. I'm sure he'll help you
P.S.: You can always try to type your username instead of your e-mail when you reset your password, but I don't think this is going to change anything.
Checked all the folders , STILL no reply , not trying to rush you guys, you guys do a great job, but I have priorities for My alliance in-game. (i know I'm a no life lol ) and the War started and I'm wayyyyy behind. (no-life again)