[Fixed] Last Stand issuses / multiple games loading

57	12791

offline

raynor009

5 posts

Nomad

Posted July 21, '14 7:35pm UTC

I have Ant Downloader only but I disabled it as I thought it's the cause of my problems.

offline

bkkbbhenderson

5 posts

Peasant

Posted July 21, '14 8:45pm UTC

Your Web Browser's Capabilities:

Is JavaScript enabled?
Yes How to enable JavaScript...

Are Cookies enabled?
Yes

Is Flash installed?
Flash 14.0 is installed

â" Up to date

Is Java installed?
Java is not detected

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Extra info about your browser

Your browser told us a few extra things about itself...

Possibly running on Windows Server 2008 R2
32 bit compatibility layer

Your computer screen

The dimensions and color depth of your screen.

1280 x 720 pixels
24 bit

Your Browser's size

This is the size of your web browser on your screen (resize your browser to see this change!)

1280 x 626 pixels

"Do Not Track" setting

You can now request that websites don't track you...

Learn more about "Do Not Track"

"Do Not Track" is disabled or not supported

Detected Browser Addons

Your browser announces that it has these extra addons installed.

I have cleared my cache and still have the same problem hope this helps thanks for all the effort you are putting into fixing this problem

Your Web Browser's Capabilities:\r\n\r\n\r\nIs JavaScript enabled? \r\nYes How to enable JavaScript...  \r\n\r\nAre Cookies enabled? \r\nYes  \r\n\r\nIs Flash installed? \r\nFlash 14.0 is installed \r\n \r\n\r\nâ�" Up to date \r\n\r\n\r\nIs Java installed? \r\nJava is not detected  \r\n \r\n\r\n\r\n\r\n \r\n\r\n  \r\nAds by Google\r\n\r\n \r\n\r\n\r\n\r\n\r\n\r\n\r\nExtra info about your browser\r\n\r\n\r\nYour browser told us a few extra things about itself...\r\n\r\nPossibly running on Windows Server 2008 R2\r\n32 bit compatibility layer\r\n\r\nYour computer screen\r\n\r\n\r\nThe dimensions and color depth of your screen.\r\n\r\n\r\n1280 x 720 pixels\r\n24 bit\r\n \r\n\r\n\r\n\r\nYour Browser's size\r\n\r\n\r\nThis is the size of your web browser on your screen (resize your browser to see this change!)\r\n\r\n\r\n1280 x 626 pixels\r\n \r\n\r\n\r\n\r\n"Do Not Track" setting\r\n\r\n\r\nYou can now request that websites don't track you...\r\n\r\nLearn more about "Do Not Track"\r\n\r\n"Do Not Track" is disabled or not supported \r\n\r\n\r\n\r\n\r\nDetected Browser Addons\r\n\r\n\r\nYour browser announces that it has these extra addons installed.\r\n\r\nI have cleared my cache and still have the same problem hope this helps thanks for all the effort you are putting into fixing this problem :)

offline

bkkbbhenderson

5 posts

Peasant

Posted July 21, '14 8:47pm UTC

Detected Browser Addons

Your browser announces that it has these extra addons installed.

Microsoft Silverlight v5.1
not sure how I missed this one

offline

Ferret

9,323 posts

Bard

Posted July 21, '14 9:00pm UTC

Thanks for the info everybody, we're looking into this. Sorry for those having a poor experience.

offline

Tino100

7 posts

Shepherd

Posted July 21, '14 9:01pm UTC

Guys, same problem, but only a small part of the day. Experiencing now.

Firefox: 4 game windows
Chrome: 1 window, but movement (screen dragging) disabled. Unplayable.

Firefox:

Is JavaScript enabled? Yes How to enable JavaScript...
Are Cookies enabled? Yes
Is Flash installed? Flash 14.0 is installed

â" Up to date
Is Java installed? Java is not detected

Extra info about your browser

Your browser told us a few extra things about itself...

32 bit compatibility layer

Your computer screen

The dimensions and color depth of your screen.
1366 x 768 pixels
24 bit
Your Browser's size

This is the size of your web browser on your screen (resize your browser to see this change!)
1349 x 624 pixels
"Do Not Track" setting

You can now request that websites don't track you...

Learn more about "Do Not Track"
"Do Not Track" is disabled or not supported

Chrome:

YOUR WEB BROWSER'S CAPABILITIES:
Is JavaScript enabled? Yes How to enable JavaScript...
Are Cookies enabled? Yes
Is Flash installed? Flash 14.0 is installed
â" Up to date
Is Java installed? Java is not detected

EXTRA INFO ABOUT YOUR BROWSER
Your browser told us a few extra things about itself...

32 bit compatibility layer

YOUR COMPUTER SCREEN
The dimensions and color depth of your screen.

1366 x 768 pixels
24 bit
YOUR BROWSER'S SIZE
This is the size of your web browser on your screen (resize your browser to see this change!)

1349 x 657 pixels
"DO NOT TRACK" SETTING
You can now request that websites don't track you...

Learn more about "Do Not Track"

"Do Not Track" is disabled or not supported

Guys, same problem, but only a small part of the day. Experiencing now.\r\n\r\nFirefox: 4 game windows\r\nChrome: 1 window, but movement (screen dragging) disabled. Unplayable.\r\n\r\n\r\n\r\nFirefox:\r\n\r\nIs JavaScript enabled? 	Yes How to enable JavaScript...\r\nAre Cookies enabled? 	Yes\r\nIs Flash installed? 	Flash 14.0 is installed\r\n	\r\nâ�" Up to date\r\nIs Java installed? 	Java is not detected\r\n\r\nExtra info about your browser\r\n\r\nYour browser told us a few extra things about itself...\r\n\r\n    32 bit compatibility layer\r\n\r\n\r\nYour computer screen\r\n\r\nThe dimensions and color depth of your screen.\r\n1366 x 768 pixels\r\n24 bit\r\nYour Browser's size\r\n\r\nThis is the size of your web browser on your screen (resize your browser to see this change!)\r\n1349 x 624 pixels\r\n"Do Not Track" setting\r\n\r\nYou can now request that websites don't track you...\r\n\r\nLearn more about "Do Not Track"\r\n"Do Not Track" is disabled or not supported \r\n\r\n\r\n\r\nChrome:\r\n\r\nYOUR WEB BROWSER'S CAPABILITIES:\r\nIs JavaScript enabled?	Yes How to enable JavaScript...\r\nAre Cookies enabled?	Yes\r\nIs Flash installed?	Flash 14.0 is installed\r\nâ�" Up to date\r\nIs Java installed?	Java is not detected\r\n\r\n \r\nEXTRA INFO ABOUT YOUR BROWSER\r\nYour browser told us a few extra things about itself...\r\n\r\n32 bit compatibility layer\r\n\r\nYOUR COMPUTER SCREEN\r\nThe dimensions and color depth of your screen.\r\n\r\n1366 x 768 pixels\r\n24 bit\r\nYOUR BROWSER'S SIZE\r\nThis is the size of your web browser on your screen (resize your browser to see this change!)\r\n\r\n1349 x 657 pixels\r\n"DO NOT TRACK" SETTING\r\nYou can now request that websites don't track you...\r\n\r\nLearn more about "Do Not Track"\r\n\r\n"Do Not Track" is disabled or not supported

offline

FerryNice

15 posts

Peasant

Posted July 21, '14 11:13pm UTC Edited July 21, '14 11:18pm UTC by FerryNice

firefox version 30.0

Is JavaScript enabled? Yes How to enable JavaScript...
Are Cookies enabled? Yes
Is Flash installed? Flash 14.0 is installed

Ã¢ï¿½" Up to date
Is Java installed? Java 7 (u60) is installed

Ã¢ï¿½" Up to date

Extra info about your browser

Your browser told us a few extra things about itself...

Possibly running on Windows Server 2008 R2
32 bit compatibility layer

Your computer screen

The dimensions and color depth of your screen.
1536 x 864 pixels
24 bit
Your Browser's size

This is the size of your web browser on your screen (resize your browser to see this change!)
994 x 670 pixels
"Do Not Track" setting

You can now request that websites don't track you...

Learn more about "Do Not Track"
"Do Not Track" is Enabled

Detected Browser Addons

Your browser announces that it has these extra addons installed.

Ad Blocker

offline

Ferret

9,323 posts

Bard

Posted July 21, '14 11:42pm UTC

Con has contacted us, and I think we're closer to a resolution.

offline

MohZ69

2 posts

Shepherd

Posted July 21, '14 11:44pm UTC

Your web browser is:
Firefox 30 on Windows XP
Is your Web browser up to date?
â" Your web browser is up to date.

Is JavaScript enabled? Yes How to enable JavaScript...
Are Cookies enabled? Yes
Is Flash installed? Flash 14.0 is installed

â" Up to date
Is Java installed? Java 7 (u55) is installed

â" Up to date
***
Your computer screen

The dimensions and color depth of your screen.
1024 x 768 pixels
24 bit
Your Browser's size

This is the size of your web browser on your screen (resize your browser to see this change!)
1007 x 652 pixels
"Do Not Track" setting

You can now request that websites don't track you...

Learn more about "Do Not Track"
"Do Not Track" is Enabled
Detected Browser Addons
Microsoft Silverlight v5.1
Your browser announces that it has these extra addons installed.

offline

FerryNice

15 posts

Peasant

Posted July 22, '14 1:12am UTC

@Ferret

Thnx for taking the time and your patience so far

offline

Ferret

9,323 posts

Bard

Posted July 22, '14 5:08pm UTC

Is anybody still having this issue? If so, please @Ferret me.

offline

FerryNice

15 posts

Peasant

Posted July 22, '14 5:41pm UTC

@ferret

still the same,stuck on loading screen....

offline

Ferret

9,323 posts

Bard

Posted July 22, '14 5:42pm UTC

@FerryNice That sounds different then other users are having with multiple screens. Could you confirm this happens on all browsers, and even an "Incognito" window or "Privacy" window?

offline

humanbeing

13 posts

Peasant

Posted July 22, '14 9:54pm UTC

Hey @Ferret if I disable adblocker on IE the game still loads multiple times.

I didn't try with other browsers so far but looks like this issue persists.

offline

Ferret

9,323 posts

Bard

Posted July 22, '14 10:05pm UTC

We're still looking into this issue, hope to have a fix soon.

offline

FerryNice

15 posts

Peasant

Posted July 23, '14 12:39pm UTC

@ferret

Same thing happens to me when I disable addons, multiple loads of the game stuck on loading, when addons are on it's 1 load also stuck on loading.

I use FF for good reasons, chrome/IE wouldn't make sense to check since I'm not gonna use them anyway.

This is the only game that has these issues for me, have no issues on other games and sites using FF with it's addons.

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