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Forums → Support Forum → [Answered] gemcraft labyrinth lost saves and premium package

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awrsmth
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awrsmth
1 posts
Nomad

i have been playing gemcraft labyrinth for a month or so now. i used one of the free offers (which was a pain in the @** cause most of them dont even work) to get the premium version. i was over level 100 and had completed over half the game. last night i ran a virus scan on my computer and since then ive been unable to retrieve my save data either local or on the server and ive lost access to my premium version. if anyone knows how to fix this please tell me how.

thank you, Donovan a.k.a. Awrsmth

  • 1 Reply
Ferret
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Ferret
9,323 posts
Bard

@awrsmth GemCraft Labyrinth is an older game, and as such is not online save. This means the save file is saved locally on your machine, and deleting files from your browser or security programs, if you're not careful, can delete your save game.

The access to your premium content is very odd. Logging into your account, I'm able to see you have access to the content...

http://i.imgur.com/aDf0aUT.png

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