Forums → Support Forum → [MAIN THREAD] Loading issues with Flash Games - "Play" Button redirecting to Home Page - Games not loading...

@FierceSpirit Shouldn't be cookie related I believe? It's very difficult to troubleshoot this, as the people still having these issues are no longer the common situation. It's privacy software, it's add-ons, it's some strange setting that's different about your browser then millions of other users.

If you think it's cookies you can always find a program that allows you to delete just some cookies, like only the ones related to Armor Games?

Here is an updated version to help those having this issue...

Recently we've put new security features in place to protect our website, these settings prevent websites that host our content without our permission from leeching it form our website. Unfortunately, a very small percentage of our users have also been having issues with this change. Here is a list of things that have helped some users solve this issue...

- Clear your full cache of your current browser.

- Test with a "Privacy" or "Incognito" mode. This forces your browser to clear, and also runs without add-ons you may have installed.

- Test with another browser. If you're using Internet Explorer, try Chrome or FireFox. If one works and not the other, it's likely something related to how that browser is configured.

- Check your plug-ins, spyware blockers, firewalls, security software or anything that locks down your computer as this is likely working against you. Firewalls, Disconnect.me, Adban, all of these are culprits that have caused known issues.

- Known related issue: Flash NPAPI for Chrome 64-bit no longer works correctly for some users, please use Pepperflash PPAPI.

- Known related issue: Having sendRefererHeader off will block your ability to play games, often privacy/security software will do this. Our site now requires you to have this on to play games.

Hopefully these help, please let me know if they do and which one.

The problem i have been having is that some games will no longer load at all or when they do load, they wont look jumbled with overlapping texts.

@minamus Make sure you open a separate support thread then, if it's unrelated.

I went in about:config in Firefox to look the value of sendRefererHeader, it was at 0, but putting it to 1 or 2 (to allow the header) didn't allow the game to load. So it seems it's not enough to solve the problem.
Oh well. I'll go on following this thread, but I'm starting to lose hope.

Ok, I solved the problem in a radical manner : if you go in about:support in firefox, you will have a repair firefox in the upper right corner. This will reset firefox, DELETING ALL YOUR ADD ONS AND PERSONNALISATION in the process.
So it looks one of my add ons MAY have been causing the problem. They weren't critical to me so I was ready to delete them, but consider the consequences of using this solution, you will lose your customisation, and it's no guarantee it will be enough (it worked for me but still)

@Fulmens Yep, add-ons as the problem. Not surprised.

@Ferret ...or developpers misunderstanding the consequences of their actions, as a software engineer myself I know how bugs creeps out in the most annoying places, like interaction between different softwares

Internet Explorer loaded it fine, but I still expect you guys to figure out why your update blocks so many of use. I hate Explorer and would much rather use Firefox. All my local saves are on Firefox as well.

No one browser can't load any game. I've loaded default settings in Chrome, FF and IE and nothing. Saaaaaaad
May be it's a part of sanctions against Russia? Huh...

I can load games no problem but I get logged out everything when I change the page.

posting because the server for Dawn has been crap for the last month.

World raids have been unplayable. and now login doesnt work as it should? time to migrate to Kong.

@348joey @neperap @pft @iWumbo3000 I new fix is in place, this should fix the issue.

@Ferret
If you're referring to the issue of the "Play" button still re-directing to the homepage, I'm afraid the issue is still in place.

In reply to Fulmens solution: I've not changed the add-ons on Firefox (which is the browser I use for flash gaming/browser gaming) since before this issue began. It was working fine up until then.

Just to be safe, I reset Firefox and loaded up AG. The issue persisted and, after reloading each of my add-ons one by one (testing AG after each install), I still remain unable to play any games on AG.

This being said, Chrome and IE work just fine for me. The add-ons I use with each browser are the same, so I do not believe that they are the cause of the issue.

Perhaps a new update to Firefox was the cause?

@spartan68
What about the value of network.http.sendRefererHeader in about:config ? It was at 0 at the start of the issue, I changed it to 2, then I resetted firefox. The value is still at 2, so it didn't change during the reset, maybe the bug is a combination of the two, which value do you have right now ?