Forums → Support Forum → [Answered] Online Save Disappeared - Gemcraft Chasing Shadow

nope still broken. when you click on the game it loads the commercial then you click on play game. then it says you should log in (which i am) and all of the save slots are blank. if you click on a blank slot you are taken to a log in page and then the games loads the commercial again. its a never ending loop of Nissan commercials!

I have the same problem with Cursed Treasures 2 !
Something weird is going on with this server ...

@Zippidydooda Here is a picture of your save games...

Please try clearing your cache or trying a new browser.

@gothamb Here is a picture of your save game...

Please try clearing your cache or trying a new browser.

@Ferret: I did clear my cache, nothing chenge. I do have a save game in Cursed Treasure 2, slot 2, which is for testing this issue. But the save game in slot 1 with the really high rank is still gone.

@EE201501 I'd say make sure this is the correct account for you, because I don't see any Cursed Treasure 2 Quests, which usually means you didn't play CT2 on this account.

Thanks for the reply, but I played several times. I dont want to produce duplicate tasks. In my other task I describe my rank i got. I played for a few days, keeping to log in and out online and using the slot nr 1 on the left side. Since I have the same issue with a different game, might it be possible there is a general problem with the server ?

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@EE201501 Did you never earn a Quest? You're account is less then a week old, so you've only been playing in the last week?

Yes, that is true, but I played lots of hours

@EE201501 I'm confused how you played hours and didn't earn Quests, but if all this is true - the save game doesn't exists any longer. I'm sorry.

It's very rare, but this does happen when a game bugs out on occasion.

OK, i accept that the save games are gone. But I dont think that it is a game issue, since other people have the same problem with other games.

@EE201501 It's true, however all their save games are still there. And they all have earned Quests appropriate to their games. I think your case is different.

Issue seems cleared for me now, it remembered me, and my savegame is back.
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Glad to hear it.