Forums → Support Forum → [Answered] lost account
- 4 Replies
I had an anccount was level 35 suddenly wasnt able to log in wasnt able to reset pasword neither , followed instructions and now im back at level 1 . ?????
I was playing Game of Thrones Ascent
Any advice ?
My first guess is that you have 2 accounts. The one you are posting with may be a newer account and that is why you found yourself back at level 1. I'll need to work with you more to know if my guess is correct, however.
I'll look up your account and contact you via email to help secure your privacy. That we can talk about your account(s) and look into what may be happening one-on-one.
I have a similar problem.
Is there someone who can help me ?
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