Forums → Support Forum → [Answered] Old account deleted

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Tezzie1234
offline
Tezzie1234
4 posts
Nomad

I've made multiple topics on this but this forum layout is confusing so I'm not sure how to find them.

My old account: Tezzie123 was deleted and I'm unsure why. I've tried logging in, resetting my password and contacting admins but to no avail. Can you please either tell me why or help me recover it somebody?

  • 2 Replies
HahiHa
offline
HahiHa
8,192 posts
Regent

I assume this is your old account?

http://armorgames.com/user/Tezzie123

If it is, it does not appear to be locked or deleted, from what I can see. The problem must be in connecting with it. We have a Help page for the more common account issues, here is the link in case you haven't already seen it:

https://armorgames.zendesk.com/hc/en-us/categories/202976767-My-Account

If none of that helped, contact our Support (http://armorgames.com/contact) and select the topic 'Account help' (should be the default option anyway). Be sure to put in any information that might be necessary or useful to help retrieve your old account.

RavePenguin
offline
RavePenguin
515 posts
Peasant

Hey @Tezzie1234,

I'm not seeing any contact from this account in our help request portal. Which email were you using to reach out to us? To make sure that we can work with you in regards to your account related issue, please do use the contact page that HahiHa listed to contact us.

-RP

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