ForumsSupport Forum[Answered] My account is glitched?

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popington
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popington
119 posts
Chamberlain

My AG account doesnt work correctly in Safari. I have been on AG using safari for years and it has never caused any problems. however now my account wont work.

1. I cant change any profile settings. i click save changes and when you refresh nothing happens.
2. I cant see world chat, or disqus chat, and forum posts dont submit either.

why doesnt my account work in safari anymore?

  • 10 Replies
MrDayCee
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MrDayCee
14,745 posts
King

I will ask our backend web devs about it for you @popington , perhaps they can shed some light on the matter. But be advised, as it is still the weekend right now, it may take some time to get a response, ok?

popington
offline
popington
119 posts
Chamberlain

Yes a delay is fine
I'm pretty sure I can still play the games I want to play, I just cant use any chats or posting methods to talk with my friends when I'm in my preferred browser.
.
Update on the issues: using a different browser, I managed to turn my world chat back on.(also how I'm making these forum posts). If I go back to Safari, world chat works on the main page of AG but not anywhere else. If I got to a game page the world bar is still there, but the rooms don't load

boppins
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boppins
774 posts
Bard

@popington this should be fixed for Safari now.

popington
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popington
119 posts
Chamberlain

I'm sorry for the late response. I've been occupied elsewhere for a while.
AG still doesn't work fully in Safari for me.
Same problems I mentioned before.

the account buttons at the top completely go away when I'm on a game or forum page.
this is having some relation to why Disqus wont load and all the other problems I mentioned.

RavePenguin
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RavePenguin
513 posts
Peasant

Hello,

I'm going to make sure that @boppins knows that there is a follow-up. In case he needs it, which version of Safari are you using @popington?

-RP

popington
offline
popington
119 posts
Chamberlain

Thanks

Safari Version 10.1.1 (10603.2.5)

popington
offline
popington
119 posts
Chamberlain

Also, do you need screenshots of what I am having problems with? I can provide them if needed.

popington
offline
popington
119 posts
Chamberlain

It appears to be working correctly now. I don't know if y'all did something or if it fixed it self naturally, but either way, thank you for your help!

boppins
offline
boppins
774 posts
Bard

There still may be issues with game pages as we transition them to https. Safari is quirky when it comes to pages that have both https and http combined elements. Anyway, we are working on it, and hope to have the whole site https soon.

popington
offline
popington
119 posts
Chamberlain

Ah okay. Thank you for the information
And I think Safari broke for me again lol.
I'll just play on chrome for now I guess. Not a big deal

Thanks again.

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