Forums → Support Forum → [Answered] Strange IP Ban

Good day. As a fan and loyal player of ArmorGames, I have this account for several years now, and I log in frequently to play The King of Towers. I did have a few of my Disqus' posts removed, but I was never banned on it. I also don't really have broken any rules when it comes to the site/forum features. For that reason, it is very strange that for the third time I've been IP Banned. Both this last time and the first time were only for a few hours, apparently; the second one was for about 2 or 3 days. Now for the reason, I might have a clue: I always keep logged with this account, both on my laptop and on my smartphone. That said, I have a few questions:

1) Did I really break a rule without meaning? If yes, what did I do and when?
2) Since question 1's answer is probably no, are my bans a problem of conflict between my laptop and my smartphone?
3) It seem like this whole problem happened because the site blacklisted both of my IPs, since I have been using my account on both devices. Can you somehow whitelist my IPs, or at least not blacklist it again? (Unless I do deserve it, for breaking rules!)
3) From now on, I have been logging out from both of my machines after I finished using them, so do you have any other hints?
4) The site's contacts are not viewable if I'm IP banned. If this was all a misunderstanding, who can I write an email to report the ban, in case it happens again unfairly?

Thank you for the attention,
g0k1