ForumsSupport ForumDisqus Update blocking comments section

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Hulb2
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Hulb2
28 posts
Jester

Hi, for some time now I've had a weird update message about updating something called Disqus covering the comments area, there's a proceed button but it's unclickable, not sure what to do to access comments to view/post? Link to Imgur page with screenshot below:

https://imgur.com/a/WxGBmza

  • 8 Replies
Ferret
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Ferret
9,323 posts
Bard

@hulb2 Disqus is our third party platform for commenting, you'll need to read it, agree and hit proceed to see the comments.

Hulb2
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Hulb2
28 posts
Jester

That's the thing, the proceed button doesn't work, as shown in the screenshot

Hulb2
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Hulb2
28 posts
Jester

Part of the issue might be that it's not showing fully, some of the text is cut off in its blue box

Hulb2
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Hulb2
28 posts
Jester

@Ferret Sorry, I'm not sure if I need to @ someone to let them know I replied?

Ferret
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Ferret
9,323 posts
Bard

@Hulb2 Yep, that lets me know you responded! So could you try another browser? Sounds like it may be a plug-in issue. You could also try for instance an "Incognito" window in Chrome.

Hulb2
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Hulb2
28 posts
Jester

@Ferret Trying a different browser worked and let the tick boxes show up, thanks a lot!

& does the @ thing only work for admin then? I don't think I get notifications (or just don't know where to check for them lol), I just randomly check the post from time to time

Ferret
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Ferret
9,323 posts
Bard

@hulb2 It works if it's setup in your account settings to work. So you may not have it setup.

Hulb2
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Hulb2
28 posts
Jester

Thanks

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