I'm locked out of my main account: dietonight. I first noticed about 36 hrs ago. While trying to log in, I got the message about the security breach, and that I'd need to reset my password. Unfortunately, I no longer have access to the email account I used to register dietonight. So I sent in a ticket to Armorgames Support. After around 24 hrs without a response, I sent in a 2nd ticket. Unfortunately there's been no reply to that yet either.
Apologies for the amount of time it has been taking us to get back to you regarding your account and it's corresponding email. We are working as quickly as possible to address all of the additional nuanced concerns that have been coming up as a result of the aforementioned breach; I have pulled up your ticket details and forwarded it to the Support team to look into further.
Thank you for your patience and continued cooperation while we work to see this resolved. We appreciate your time.
I was looking through the Support section and found a new page for the required password reset. The page provides a link, and says I can use it to reset my password despite no longer having access to my old email account.
Unfortunately, clicking the link just sends me to a page titled Reset Password/Recover Username, with a single field for "Email or Username". There is no red text at the bottom. When I type the username for my main account in there, dietonight, it just sends an email to the email account that I don't have access to.
Is the real password reset page, with the red text at the bottom, online? If so, could you provide a correct link?
