ForumsThe TavernCritical Problem: Need help ASAP

3 1591
LordSH
offline
LordSH
23 posts
Nomad

Sup guys, I am currently typing on the family computer. My computer has a virus of some sort. Firstly, when I start up my computer it is well and fine. Then BOOM! After the windows loading screen a blue screen appears with the message

STOP: c0000218 Unknown Hard Error
Unknown Hard Error
. My keyboard is completely nonfunctional, and the only option is to manually turn off the computer. Once I restart it, the computer asks me to go to safe mode. So i choose safe mode with networking. I can get into my system, but some options are cut off and there is no audio. Please help ASAP. Thank you!
  • 3 Replies
Greenfaerie
offline
Greenfaerie
56 posts
Nomad

Shouldn't you try calling for support or checking the miscrosoft website.

globdog76
offline
globdog76
589 posts
Nomad

call microsoft and they will do it while you relax

truegamer
offline
truegamer
20 posts
Nomad

i use malwarebytes anti malware for viruses and rouge remover as well.uhh there are more anti virus programs at the majorgeeks website

Showing 1-3 of 3