Forums → Support Forum → [Answered] GemCraft Labyrinth will not load

Please list:

1. Your browser
2. Is your flash updated?
3. Antivirus software?

We cannot help you becuase we don't have enough information.

I have w7, chrome and everything is reasonably current.
It worked yesterday. Now all I get is a black blank screen with the armor games text top bottom and sides.
Tried refreshing screen, rebooting, chrome, go to another site and then back, search to launch, and launch from book mark,
Nothing but a blank black screen,

Thanks in advance.

@Belevolk Does an "Incognito" window work for you?

The game will load, no sorcerers package, no saved games. Logged in and no change, got to sit through several vid ads.

@Belevolk Does an "Incognito" window work for you?

no changes, stopped playing and in the morning tried to continue from where I left off.

@Belevolk It's hard to tell if you're saying there are no changes using an Incognito window, or if you're saying there are just no changes. Please confirm you've tested in an Incognito window?

Also, please test in an alternate browser.

The game will load, no sorcerers package, no saved games. Logged in and no change, got to sit through several vid ads.
This was the response to your suggestion on Incognito

Tried IE got the same results. blank black screen.

Opps I am repeating myself

@Belevolk Could you try now?

IE all of a sudden launched saved games with sorcerer.
It works 4-10 times when IE is launched. Still no joy in chrome.