ForumsThe TavernWhat it Takes to Become a Moderator (page 1):

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cormyn
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cormyn
2,891 posts
Nomad

Hey everyone,

In my time at Armor Games, I've seen a few new moderators come on board, and every time we promote a user to Moderator status, there's always a flurry of "why wasn't I picked?" or "I think _____ should be a Moderator" or "why is ________ still a moderator" or lots of other questions about what it really takes to be a Moderator on the site.

As of this writing, I have three comments on my profile asking for 'exact' requirements for becoming a Moderator.

I know we have information scattered around the site, but I wanted to sum up briefly a few of the core things we look for in a user in order to be nominated to become a Moderator. Hopefully this will help clear up some of the confusion.

This topic is meant to be informational in nature. I will delete any message containing text which is negative towards our current team, comments suggesting some other user be nominated, replies of "well, I guess I'll never qualify" or anything else off-topic -- even if your message contains other good ideas. This is not the place for *those* discussions.

Also, it should be obvious that this list is NOT complete, because we don't want to give away EVERY detail about what we look for in a moderator. And this list is also subject to change over time, especially when AG3 launches.

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BACKGROUND

We are obviously much more strict in our criteria than other sites, but that's only because we already have the best users out there and we want to be sure that anyone being a Moderator can follow our rules, guidelines, and get along with others.


THE PROCESS

In a nutshell, candidates are presented to the entire Moderator team, and are reviewed thoroughly by an Admin. The Moderator team decides unanimously (the exception being users who are on hiatus/holidays) on whether to accept the user or not; a negative response could either be "this user should never be a moderator" (and give reasons why) or "let's check back in 3-6 months". If an affirmative decision is made, an Admin user will Email the user asking if they'll accept the role and responsibilities. If the user accepts, the Admin user will promote them to become a probationary Moderator. We guide probationary Moderators for a little while and then release them into the wild.


HOW WE FIND USERS

There are two ways we find potential nominees.

First and foremost is by daily interactions within the forums or user profile comments. That's not to say that ONLY &quotopular" people will get nominated, but we're not likely to nominate someone that nobody really knows. We've recently passed on a half dozen users because none of us really know them as individuals. We'll start paying more attention to them now, of course.

The second method we use is a piece of software I wrote which takes some of the quantifiable criteria mentioned below and scans our database looking for users who qualify. Generally, this software finds HUNDREDS of users, and then starts disqualifying them based on other factors. Once it reports the users to me, I examine the user profiles, and then present a final list of nominees to the Moderator team. Candidates to whom the Moderator team give a definitive 'no way, never', we add to a 'skip' list so the software won't even look at them next time. There's a second "skip list" for users we want to check back on in a few months.

The last scan I did, which resulted in Freakenstein being added to the team, found almost 400 users, filtered them down to less than a dozen, and we were left with one definite 'yes' (Freakenstein), and a handful of "let's check back later" candidates (who we will not name).


SOME OF THE CRITERIA WE LOOK FOR

To be considered as a Moderator nominee, here are SOME of the things we look for. This list is not complete and is subject to change at any time without notice. We may or may not alter this forum posting to describe new or changed criteria. Also, meeting all of this criteria doesn't guarantee anything, because the rest of the Moderator team still has to vote on accepting you into our small team.

- You obviously need to have an excellent understanding of our Terms and Conditions for being on the site, and know the Rules & Guidelines for both the forums and game/user comments. And you follow them yourself.

- You need to stay up to date on things happening at Armor Games, especially with Armor Games v3 coming out later this summer. Users who have been in the beta since late last year will get extra points.

- You need to have an exceptional grasp of the English language (excellent spelling and grammar) but being fluent in one other language for support purposes may help your chances. You don't need to be an English professor, but 1337-speaking / textmsg writing styles, or writing styles which are difficult to read/understand will disqualify you.

- You need to be able to take criticism, from Admins, other Moderators, and especially other users. And you need to humbly accept this criticism when it's "constructive", or learn when it's "destructive" and deal with it accordingly without losing your cool.

- You need to be at LEAST 18 years of age; if you don't share your birth date on your profile (at least the year and month), you'll never even show up on our radar. And we have backups of our user data, so don't go changing your profile birth date trying to cheat the system -- we'll ask for proof.

- You need to have been an active, consistent member of the site for a minimum of 12-18 months. Big gaps in your login/posting history will generally reset this timer.

- You must be a genuinely helpful person within several forums. We watch where you post, how frequently you post, how many times you've posted in each forum, whether you're posting just to jump in on the conversation or genuinely getting involved in the topic, etc.

- We look for well-rounded users who also have good communication via user comments, but not to an excessive (spammy) degree. As such, users who carry on really long conversations back and forth (technically against our rules) will probably get passed on.

- We look for a minimum participation level from forum posts AND user comments. We need to see that you don't just focus on one type of commenting. Obviously we won't quantify these "minimum" values, because we don't want users trying to cheat the system.

- We look for a minimum number of rated games and game comments, and *recent* game ratings and comments, because we need to know you're actually playing the games and having fun too, not just hanging out in the forums 95% of the time. If you never participate in game comments, how will you recognize bad game comments versus merit-worthy comments?

- You must not have excessive quantities of user/game comments removed as spam. "Excessive" is subjective, but we can see how many comments you've had deleted, and we weigh that as a ratio against your remaining active comments.

- Generally, we tell users that even a single temporary ban will disqualify you. A temp-ban for flaming, spamming, harassment, fighting, racial comments, excessive swearing, or blatant rule breaking like hacking will certainly disqualify you. But if the temp-ban happened a long time ago (more than a year and a half), while we never "expunge" them from your history, we may treat them lighter than if your temp-ban was more recent.


WHAT DO WE EXPECT FROM OUR MODERATORS

New Moderators will start out working on cleaning up game comments and forum posts, and looking for merit-worthy game comments. They'll also continue to be helpful in the forums and via user comments to offer help and support, making sure other users are aware of the rules of the web site (and follow them).

We understand that life throws a curve-ball now and then, and while we certainly don't expect Moderators to be on the site every single day, we do expect that you're on the site several times per week. We also expect Moderators to take a break/holiday from time to time. This isn't a paid job, you're doing it for free, so don't feel guilty if you need to step away for a little while. Excessive absences may get you demoted back to regular user status.

And of course, you can always turn us down if you don't want to be on the team, and you can leave the team at any time as well.

----------------

Hopefully that helps clear up some of the confusion about what kind of users we look for as Moderators.

Let the discussion begin.

  • 573 Replies
derp3101
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derp3101
171 posts
Peasant

are you ging to have that 18 yrs or old thing for awhile?:P

GhostOfMatrix
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GhostOfMatrix
15,595 posts
Herald

are you ging to have that 18 yrs or old thing for awhile?

Probably. I recall Cormyn mentioning that they'll consider people one or two years younger if they are outstanding and the current mods don't mind it, but that was around the time this thread was created. Not sure if they'll still consider it.
MrAutomatic
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MrAutomatic
296 posts
Nomad

Why are they so picky as to who they choose? Can't they just revoke the privileges from anyone who abuses them? You can't trust anybody with it completely, so why make these elaborate decisions if you don't know for sure what they're going to do with their power?

Patrick2011
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Patrick2011
12,319 posts
Templar

Why are they so picky as to who they choose? Can't they just revoke the privileges from anyone who abuses them? You can't trust anybody with it completely, so why make these elaborate decisions if you don't know for sure what they're going to do with their power?


I think the admins would rather have a small amount of mods and prevent abuse than have an abusive moderator that does damage before the abusive mod is caught and de-modded.

Your thinking: Large number + Fix abuse > Small number + prevent abuse

Admins' thinking: Small number + prevent abuse > Large number + fix abuse
daleks
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daleks
3,766 posts
Chamberlain

Why are they so picky as to who they choose? Can't they just revoke the privileges from anyone who abuses them? You can't trust anybody with it completely, so why make these elaborate decisions if you don't know for sure what they're going to do with their power?

Would you really want some person with the power to ban people running around? I don't think so. It would take a long time to fix what a mod that abused his power would do. It is easier to be picky and get good mods.
Cenere
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Cenere
13,657 posts
Jester

I wonder if you have the same thinking about given someone a gun.
For an internet site, giving someone moderator status is like given them a gun (or, rather, make them a police officer). Going by the 'we will fix it if it goes wrong' you give someone a gun and the authority to use it, but you won't know if they actually have any idea of what they are doing.
It means they might ban all the moderators and then go on a - killing spree of other members, threads, game comments. If we assume that the activity spike is as it usually is and this guy is persistent in ruining the site, hundreds of forum pages (not thread pages, forum pages) could be lost, games might have been entirely cleaned of any and all comments, and many users will have been banned (and probably made alts to circumvent it instead of notifying the staff).
Then, add along that they do this at the start of a weekend, and the usual horror that is the staff inbox, and all of this won't be fixed before Wednesday afternoon. In all that time, the same loose canon will still not have been banned, because his first action was to ban the other mods, so he could easily have continued his spree until the site was completely empty.
With something like that, not even restoring the lost content would make people come back.

So, that's a worst case scenario of why mods are not appointed randomly, but by the Wheel of Moderation.
Also, noteworthy: Mods are not picky, they just don't trust a lot of people with the burden of abuse and stupid work hours and idiots.

daleks
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daleks
3,766 posts
Chamberlain

So do mods have the power to ban anyone, even admins?

Patrick2011
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Patrick2011
12,319 posts
Templar

So do mods have the power to ban anyone, even admins?


Admins might be immune to bans, but there is no proof. The only reason I think this is possible has to do with last year's April Fools joke. It involved a perma-ban of cormyn after de-adminning him. cormyn was later unbanned and made an admin again, but he has since left the site and is no longer an admin. Someone else might know whether admins are immune to bans or not.
daleks
offline
daleks
3,766 posts
Chamberlain

@Patrick2011
That is the first time I actually heard about what actually happened for last years April Fool joke.

And I asked the question hopin that one of the mods would respond because they should know. I would have just asked Cen himself but for some reason he does not want to comment because he likes having 3333 comments. Maybe he can answer that too. I do not see why having 3333 comments is that great.

Cenere
offline
Cenere
13,657 posts
Jester

It's an awesome comment count. Mainly because I like the number.

Anyway, in theory, mods are able to ban everyone on the site. Regular users, other mods and even the admin accounts, just like they are able to merit everyone. However, no one has ever tried this, and I doubt anyone would dare/bother with it, because the staff could pop in in the offices and change everything through the programming and so forth.
But it could indeed be possible to ban the staff as well, though I think it might be counter-active in above scenario, for various reasons.

lew112
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lew112
17 posts
Nomad

do you need to have a good computer to become a mod?

nichodemus
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nichodemus
14,991 posts
Grand Duke

do you need to have a good computer to become a mod?


No...Walker has **** internet access cause his hamster died.
But you know, running a 95 and trying to delete all undesirable comments will give you headaches.
hawkeye
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hawkeye
243 posts
Nomad

Does it matter with the location or does it only depend on the language. I'm from the Middle East but I can talk fluent English and I'm looking forward to be a Moderator in AG. One thing for sure I'm enjoying myself on AG.

Ernie15
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Ernie15
13,344 posts
Bard

It doesn't matter what country you're from just as long as you can speak English fluently.

GhostOfMatrix
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GhostOfMatrix
15,595 posts
Herald

Does it matter with the location or does it only depend on the language.

An obvious requirement is being fluent in English since this is an English speaking website, but I think being in a different timezone could be a bonus.
I'm looking forward to be a Moderator in AG.

To quote something I read on a different site:
Demonstrating a zealousness in promoting yourself to a moderator position will likely disqualify yourself entirely, as it makes us question both your motives and your maturity level.

I think the AG admins and mods would agree.
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