The Armor Games forums needs an announcement section where the moderators, developers, or others in charge can post game announcements like, for instance, outages. It would be extremely helpful for players.
Moderators could, for instance, create a sticky thread in the announcements section if they notice a lot of the same complaints. I'm just saying that communication on these forums is not very good. You guys should think about starting PhpBB forums instead. They are much better.
If we made a sticky, even more threads would pop up. People can't see the stickies. Or they won't look at them. You see that "Read this before you make a thread" one? It answers pretty much everything, and yet almost daily we have threads asking about stuff like that. Even the help page (which really ought to be doing the stickies' job) gets ignored entirely by anyone that might need the information.
Not to mention, as Gantic stated, we can't really help about anything happening to the site. The server breakdown we didn't know about. We couldn't do anything about it either, and making that one thread a sticky for the last few days would have done nothing besides making room for more repeat threads. The communication on these forums are as good as they can get without someone actually employing, say, me, to give it a proper checkup, putting information where it belongs, keeping it updated and apparently educating the entire staff and community on proper information sharing. We can't do better than we currently are, without the staff taking their eyes off AGv3 for a long while. And besides complaining users, AGv3 is highest priority.
When it launches, they might be able to do something, but until then, I really doubt they have any plans on not being programmers.