Forums

ForumsSupport Forum

Login not working on Tablet

Posted Jan 7, '13 at 6:29pm

Gamer_Cale

Gamer_Cale

1,418 posts

I cant seem to login on my tablet it says something like that user and password combo doesn't exist even though I am clearly using the right login and password I even reset my password in attempt to get it to work if a mod could help me with this it would help a lot.

 

Posted Jan 7, '13 at 6:41pm

Salvidian

Salvidian

4,299 posts

1) I'm not 100% on what you mean.
2) How fast is your Internet connection?

WiFi usually doesn't run as fast as a good ol' wired connection, so you may have to reload the page in order to get the username/password box to show up.

3) Try the login page.

 

Posted Jan 7, '13 at 6:43pm

IAgreeWithYou

IAgreeWithYou

531 posts

What type of tablet are you using, and which browser?

 

Posted Jan 7, '13 at 6:46pm

Salvidian

Salvidian

4,299 posts

What type of tablet are you using, and which browser?


Most tablets are optimized to work as well as desktop computers as far as making sure everything works. That's why they were invented; they have the reliability of a desktop and the mobility of a phone.
 

Posted Jan 7, '13 at 6:55pm

MrDayCee

MrDayCee

9,074 posts

Moderator

This sounds a little like the problem arising when a user account has been affected by the Rogue Glitch... this tends to cause the website not recognizing your username/password combination.

Have you been able to login through a computer or via mobile phone without this problem? If so, please check your account edit page and see if all data is mentioned there correctly, specifically your email address and password.

If these are both correct and you are able to login with a computer normally, I would advise you to contact Ferret (AG admin: [email protected]) and explain it to him. He can help you to try and fix this, ok? =)

 

Posted Jan 7, '13 at 7:24pm

Gamer_Cale

Gamer_Cale

1,418 posts

Have you been able to login through a computer


Yes how do you think I'm posting xD.

I forgot to add it was working before but when I reset my password because I forgot it and then it started to not recognise the combination.

I'll email ferret now and see if he can get this sorted.
 
Reply to Login not working on Tablet

You must be logged in to post a reply!