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FAQ: Why we ban under-age users

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Posted Jun 7, '11 at 6:31pm

cormyn

cormyn

2,863 posts

Knight

Hi everyone,

Well, I went on another ban-spree, handing out perma-bans to several users for being underage. I've done an awful lot of these over the past 6 months, and I wanted to write up a quick note about it here to explain why we have to ban under-age users.

The United States has a federal law that we must follow as an Internet business, that states we are not allowed to store any information about users under the age of 13 without parental consent.

Due to the sheer number of users we have on the site, trying to get parental consent from so many users would be an overwhelming task, so we opted for the easier route of saying that users under the age of 13 are not permitted to register an account on the site.

And because we don't want to dabble in international law either, we apply this rule to users from ALL countries, not just the United States.

If we find that you are underage, we are FORCED, by law, to disable your account right away. We can only re-enable your account if you send us valid proof of your birthdate with a note and signature from a parent or guardian.

If you want to use the Contact page to find out how you can send us this information, Justin can forward some information.

So here's the deal: if you admit to being underage, we can 'pause' your account until you turn 13. It will look and feel like a perma-ban because it uses the same controls, and your friends on the site will not have access to your profile any longer. However, once you send us proof of your 13th birthday, we can re-enable (un-ban) your account, and you can pick up where you left off.

However, if we disable your account, and you create an additional account to circumvent the ban, we will mark your old account to never be re-enabled/un-banned.

If your account has been shut off, and you have a question about why, you can contact us through the Contact page. Justin or I will get back to you as soon as we can to explain why.

Users are welcome to submit comments here about it, but our decision on restricting the minimum age to 13 will not change.

 

Posted Jun 7, '11 at 8:22pm

Patrick2011

Patrick2011

3,377 posts

To me, the creation of this thread makes sense because there have been threads recently asking why users are getting banned.

 

Posted Jun 7, '11 at 8:59pm

koolkylekool

koolkylekool

241 posts

To me, the creation of this thread makes sense because there have been threads recently asking why users are getting banned.

This.

'Nuff said, little kids shouldn't be on here anyways

 

Posted Jun 8, '11 at 2:14pm

thaboss

thaboss

882 posts

cool! how would someone send proof of their age? a birth certificate scan or something?

 

Posted Jun 8, '11 at 3:44pm

EnterOrion

EnterOrion

3,615 posts

Just curious, but what about users who had admitted to being under 13 at some point previously, were not banned, lived healthy lives yada yada yada.

Any repercussions for violating international law?

 

Posted Jun 8, '11 at 3:59pm

gaboloth

gaboloth

1,372 posts

Uh, why you can't trust people if they assure they have parental consent, but you instantly believed me when I said I'm over 13 while registering?

 

Posted Jun 8, '11 at 4:09pm

darkrai097

darkrai097

714 posts

I have a question; what if you found out someone had joined at an age of, say, 10, after they had turned 13, as in Pazx's case? Since Pazx quite obviously hasn't been perma-banned, what happens?

 

Posted Jun 8, '11 at 6:46pm

xeano321

xeano321

2,546 posts

Knight

how would someone send proof of their age? a birth certificate scan or something?

Thats what i was thinking, someone could lie about their age a month after they get banned.

That is some forums users don't like under-age users: because of bad interpunction, forgetting capitals and bad/awkward construction of sentences.

Kids are not the only ones who don't use proper punctuation. A lot of teenagers don't have grammar skills either... That is not a very good reason as why kids get banned.

It is a great rule (and law). It helps prevent kids from getting exposed to something that they shouldn't see or something that could be harmful to them. Great rule!

 

Posted Jun 8, '11 at 6:49pm

thaboss

thaboss

882 posts

That is some forums users don't like under-age users: because of bad interpunction, forgetting capitals and bad/awkward construction of sentences.

Yeah. It can be really annoying when you have no idea what they're trying to say. BUT Most people do stuff like that, I think, to save time. I mean, it's an online gaming forum. There's not much need to do stuff like capitalize "I's."

 

Posted Jun 8, '11 at 6:52pm

chitown

chitown

1,521 posts

There is some people who are obviously underage who spell things wrong and don't put spaces in between sentences and it is just annoying. I am glad that they are being banned.