ForumsSupport Forum[Answered] Person Exploiting Game (Jungle Wars)

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Sanctus_Ventus
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Sanctus_Ventus
6 posts
Peasant

There is a person on jungle wars using a exploit/bug to win battles and it has been noticed by multiple players what is the procedure to report this?

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Freakenstein
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Freakenstein
9,507 posts
Jester

Jungle Wars is an MMO, so the jurisdiction is upon reporting the user on their site. Now, an exploit/bug isn't on the fault of the user, but if the user is actually hacking, then it'd be the user's fault. If the user has an account on this website, we can do something about it, but only if the user is hacking.

Ultimately, either website needs evidence of the problem in a form of screenshot for any effect to happen.

Sanctus_Ventus
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Sanctus_Ventus
6 posts
Peasant

Battle log in red is what this is related to http://s18.postimg.org/5nces4e53/battle_logs1.jpg outcome as shown by reply http://s21.postimg.org/ms6cnpc6t/replay.jpg

Now I would except this as a bug but the same thing has been happen to others by the same player and as you can see this happened to me a long time before the others had been reporting it in the public channel.
http://s9.postimg.org/k3nes49qn/logs.jpg

wcli789
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wcli789
2 posts
Jester

Ok so this might not make sense to yourself Freakenstein.
In the game Jungle Wars, we essentially build a 'city', train troops and attack other cities to loot resources/gain cups.

Sanctus Ventus showed screenshots of the result of one such battle http://s18.postimg.org/5nces4e53/battle_logs1.jpg
(highlighted red where hawk1912 has supposedly destroyed 100% of the city and looted 5542 'food' + 46361 'mana' - the amount looted is more or less directly proportional to amount of city destroyed)
and in the second screenshot - http://s21.postimg.org/ms6cnpc6t/replay.jpg - the result of the replay. where there are no more attacking troops, but less than half of the city has actually been destroyed.

the rules in these 'attacks' are documented here
http://support.tensquaregames.com/hc/en-us/articles/200281071-How-does-the-trophy-system-work
at least one trophy is required for the attacker to 'win'

I hope this explains what has happened clearly enough. although I can see from your point of view there is nothing linking the same user from the first screenshot to the second screen shot.

if this is not sufficient proof. all I can point to is the outrcy on the message wall of the game. with multiple users reporting the same thing. from the same user

Yurian: "hawk1912 is a cheater. 2 times he destroyed just 5 buildings and won with 100%. How to make a complaint?"
moneyisall912 replying to the above: "I think so too"
Jeison1379 "hawk1912 use hack. he didn't destroy my buildings and won with 100%"

frankly has happened to myself also.

this is a game where people spend real money to earn in game resources.
the fact that one user can hack the game and loot resources is close to stealing. I hope Armorgames can take this report seriously. and investigate/manage as appropriate.

*whilst editing the above I ran out of time - this message is the edited version of the above.

MrDayCee
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MrDayCee
14,747 posts
King

I see what you both mean @Sanctus_Ventus and @wcli789 and I think @Tasselfoot is the right person to talk to in this matter. He can contact the game developers to have them work on this from their end, maybe even have them facilitate a means of reporting such matters on their forum... if the user is indeed hacking, he will face consequences on the Armor Games end as well.

(P.s.: I fixed the image links for you both. You need to copy a .jpg or .png link in between [img] brackets with the 'Image' button above the post field (located in the middle) in order for them to show up properly.)

MrDayCee
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MrDayCee
14,747 posts
King

I did some research into the matter and saw that the alleged hacking user claims he simply uses spears to attack cities and thus manages to loot resources without destroying the entire city... could this be an option @Sanctus_Ventus and @wcli789?

Sanctus_Ventus
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Sanctus_Ventus
6 posts
Peasant

You wouldn't get the outcomes we've been getting within the confines of the game mechanic using just spears.
If its a bug in the game its highly suspicious that it is favoring him and not others.

MrDayCee
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MrDayCee
14,747 posts
King

What level is a spearman? I just started a new game and only have level 2 troops to check. I would need to know how far away these spearmen would be to check.

Sanctus_Ventus
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Sanctus_Ventus
6 posts
Peasant

He means the warriors you start with them.

Tasselfoot
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Tasselfoot
802 posts
Chamberlain

Reported to Ten Square. They're pretty active and on top of things, so I hope they'll come here directly and respond. Thanks for the report!

MrDayCee
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MrDayCee
14,747 posts
King

You mean the level 1 warriors you can summon right from the start of a new game? Hmmm... that's odd indeed... let's see what @Tasselfoot can add about this weird situation then. Ok?

MrDayCee
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MrDayCee
14,747 posts
King

LOL I got ninja'd by Tass...

Sanctus_Ventus
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Sanctus_Ventus
6 posts
Peasant

hawk1912 MrDayCee • 19 minutes ago

Of course not hacking anything just found a trick allowing my troops not to get killed and bypass the towers of the enemy that's all plain and simple not using it anymore or the game would be boring

He admits to manipulating the game but hasn't specified how.

tensquaregames2014
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tensquaregames2014
3 posts
Nomad

Hi guys,

thanks for the info on this matter we will take check this situation.

Stay tuned.

Regards
TSG

wcli789
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wcli789
2 posts
Jester

tensquaregames -
I have messaged you guys separately with the support form on your website

to those who are willing to look. the hack is the first thing that comes up when one googles jungle wars hack. it needs to be fixed.

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