If you've played the game before, you can access the official announcement from the game page. You just need to click on the "Updates" tab below the game window of the browser.
As to their comment about contacting the CS team about your Mall Points, here is the link I have for contacting IGG's support team.
Theirs a lot of first posts here well at least theirs five more days than earlier. Still sad its closing really good community you cant find anywhere else.
