ForumsNews and FeedbackPossible issue with the new adverts

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BigSwede74
online
BigSwede74
4 posts
Nomad

I'm having problems that i'm pretty sure with the new adverts. There seems to be some kind of memory leak going on, as the memory usage of the site starts out at 800ish Meg, then quickly pumps up to 1.5 Gig and then slowly but surely keeps climbing. I been up to 2.9 Gigs memory usage once.

It seems to only be caused by the adverts as what game i am playing does not seem to affect this.

Just thought i'd mention it.

  • 1 Reply
Tasselfoot
online
Tasselfoot
850 posts
Chamberlain

Hi @BigSwede74

Reposting this from the main ad thread:

I can not apologize enough for the issues. To reiterate, we thoroughly test new features and changes before release. Nobody from Armor or the ad company are able to reproduce these issues. Without being able to reproduce the issues, we can't figure out why they are happening to fix them.

If possible, could some, or all, of you please email in to support@armorgames.com and include the following information:
- Country
- Browser
- Operating System
- Any browser extensions you have running that might interfere with ad loads (ad blockers, vpns, etc)
- Provide a HAR file. You can create this file following these steps. Follow the steps, reload any game page where this is happening, and then download the file and send to us.
- Video of the issue occurring.

I know this is a lot to ask, but we really need details of what's happening on your system in order to figure out why this is happening and fix it. Again, thank you for your help and I'm incredibly sorry for the problems.

Also going to lock this thread now; please use support@armorgames.com or the main ad thread for any follow ups!

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