We're also going to work on an "Ask a Moderator" question box, where you can submit a question, and any of the moderators can answer it. Whether we allow users to make their questions public or private, I don't know yet, but these questions will probably also help build our FAQ's.
cormyn said this in a thread a page back. i don't think in real time, but you will probably be able to ask one and they'll get back to you soon.