In my time at Armor Games, I've seen a few new moderators come on board, and every time we promote a user to Moderator status, there's always a flurry of "why wasn't I picked?" or "I think _____ should be a Moderator" or "why is ________ still a moderator" or lots of other questions about what it really takes to be a Moderator on the site.
As of this writing, I have three comments on my profile asking for 'exact' requirements for becoming a Moderator.
I know we have information scattered around the site, but I wanted to sum up briefly a few of the core things we look for in a user in order to be nominated to become a Moderator. Hopefully this will help clear up some of the confusion.
This topic is meant to be informational in nature. I will delete any message containing text which is negative towards our current team, comments suggesting some other user be nominated, replies of "well, I guess I'll never qualify" or anything else off-topic -- even if your message contains other good ideas. This is not the place for *those* discussions.
Also, it should be obvious that this list is NOT complete, because we don't want to give away EVERY detail about what we look for in a moderator. And this list is also subject to change over time, especially when AG3 launches.
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BACKGROUND
We are obviously much more strict in our criteria than other sites, but that's only because we already have the best users out there and we want to be sure that anyone being a Moderator can follow our rules, guidelines, and get along with others.
THE PROCESS
In a nutshell, candidates are presented to the entire Moderator team, and are reviewed thoroughly by an Admin. The Moderator team decides unanimously (the exception being users who are on hiatus/holidays) on whether to accept the user or not; a negative response could either be "this user should never be a moderator" (and give reasons why) or "let's check back in 3-6 months". If an affirmative decision is made, an Admin user will Email the user asking if they'll accept the role and responsibilities. If the user accepts, the Admin user will promote them to become a probationary Moderator. We guide probationary Moderators for a little while and then release them into the wild.
HOW WE FIND USERS
There are two ways we find potential nominees.
First and foremost is by daily interactions within the forums or user profile comments. That's not to say that ONLY "opular" people will get nominated, but we're not likely to nominate someone that nobody really knows. We've recently passed on a half dozen users because none of us really know them as individuals. We'll start paying more attention to them now, of course.
The second method we use is a piece of software I wrote which takes some of the quantifiable criteria mentioned below and scans our database looking for users who qualify. Generally, this software finds HUNDREDS of users, and then starts disqualifying them based on other factors. Once it reports the users to me, I examine the user profiles, and then present a final list of nominees to the Moderator team. Candidates to whom the Moderator team give a definitive 'no way, never', we add to a 'skip' list so the software won't even look at them next time. There's a second "skip list" for users we want to check back on in a few months.
The last scan I did, which resulted in Freakenstein being added to the team, found almost 400 users, filtered them down to less than a dozen, and we were left with one definite 'yes' (Freakenstein), and a handful of "let's check back later" candidates (who we will not name).
SOME OF THE CRITERIA WE LOOK FOR
To be considered as a Moderator nominee, here are SOME of the things we look for. This list is not complete and is subject to change at any time without notice. We may or may not alter this forum posting to describe new or changed criteria. Also, meeting all of this criteria doesn't guarantee anything, because the rest of the Moderator team still has to vote on accepting you into our small team.
- You obviously need to have an excellent understanding of our Terms and Conditions for being on the site, and know the Rules & Guidelines for both the forums and game/user comments. And you follow them yourself.
- You need to stay up to date on things happening at Armor Games, especially with Armor Games v3 coming out later this summer. Users who have been in the beta since late last year will get extra points.
- You need to have an exceptional grasp of the English language (excellent spelling and grammar) but being fluent in one other language for support purposes may help your chances. You don't need to be an English professor, but 1337-speaking / textmsg writing styles, or writing styles which are difficult to read/understand will disqualify you.
- You need to be able to take criticism, from Admins, other Moderators, and especially other users. And you need to humbly accept this criticism when it's "constructive", or learn when it's "destructive" and deal with it accordingly without losing your cool.
- You need to be at LEAST 18 years of age; if you don't share your birth date on your profile (at least the year and month), you'll never even show up on our radar. And we have backups of our user data, so don't go changing your profile birth date trying to cheat the system -- we'll ask for proof.
- You need to have been an active, consistent member of the site for a minimum of 12-18 months. Big gaps in your login/posting history will generally reset this timer.
- You must be a genuinely helpful person within several forums. We watch where you post, how frequently you post, how many times you've posted in each forum, whether you're posting just to jump in on the conversation or genuinely getting involved in the topic, etc.
- We look for well-rounded users who also have good communication via user comments, but not to an excessive (spammy) degree. As such, users who carry on really long conversations back and forth (technically against our rules) will probably get passed on.
- We look for a minimum participation level from forum posts AND user comments. We need to see that you don't just focus on one type of commenting. Obviously we won't quantify these "minimum" values, because we don't want users trying to cheat the system.
- We look for a minimum number of rated games and game comments, and *recent* game ratings and comments, because we need to know you're actually playing the games and having fun too, not just hanging out in the forums 95% of the time. If you never participate in game comments, how will you recognize bad game comments versus merit-worthy comments?
- You must not have excessive quantities of user/game comments removed as spam. "Excessive" is subjective, but we can see how many comments you've had deleted, and we weigh that as a ratio against your remaining active comments.
- Generally, we tell users that even a single temporary ban will disqualify you. A temp-ban for flaming, spamming, harassment, fighting, racial comments, excessive swearing, or blatant rule breaking like hacking will certainly disqualify you. But if the temp-ban happened a long time ago (more than a year and a half), while we never "expunge" them from your history, we may treat them lighter than if your temp-ban was more recent.
WHAT DO WE EXPECT FROM OUR MODERATORS
New Moderators will start out working on cleaning up game comments and forum posts, and looking for merit-worthy game comments. They'll also continue to be helpful in the forums and via user comments to offer help and support, making sure other users are aware of the rules of the web site (and follow them).
We understand that life throws a curve-ball now and then, and while we certainly don't expect Moderators to be on the site every single day, we do expect that you're on the site several times per week. We also expect Moderators to take a break/holiday from time to time. This isn't a paid job, you're doing it for free, so don't feel guilty if you need to step away for a little while. Excessive absences may get you demoted back to regular user status.
And of course, you can always turn us down if you don't want to be on the team, and you can leave the team at any time as well.
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Hopefully that helps clear up some of the confusion about what kind of users we look for as Moderators.
Never thought I'd have any criticism of the moderation here, but lately, I do. You guys need more mods. Badly.
The boards are getting flooded with spam and it's not being removed for days. This has to be addressed, any newcomers to AG are going to see the forums and go play their games somewhere else.
Look at the criteria, I can't think of anyone who fits it. Besides, having a few more mods wouldn't do anything significant. These advertisement threads come so often, once they're done deleting the fifty that were around fifty more pop up. People have real life matters to worry about as well, so they don't spend all day on this site.
Back in the day these spambots I'm seeing in the forums would have been dealt with very fast... Everything is polluted at the moment
Back in the day, spambots didn't fill up dozens of pages in a short amount of time. Even if there were no mods online for a matter of hours, spambots were never as out of control as they are now.
These bots don't go away if you delete their threads, nor if you ban them. They just come back under different names and make more threads. It doesn't matter how many mods we have; the adbots aren't going to give up until they choose to.
These bots don't go away if you delete their threads, nor if you ban them. They just come back under different names and make more threads. It doesn't matter how many mods we have; the adbots aren't going to give up until they choose to.
Valid point. But then clearly there exists some ways to deal with them, which, you are right,are not through moderation or banning of accounts/IP. Still, moderation can help clean up the mess a little
And those human verification shenanigans clearly don't work
Still, moderation can help clean up the mess a little
Yes, that it will, but only for as long as a moderator is online. Unfortunately, even increasing the number of mods doesn't guarantee that there will always be at least one online. And then the cycle begins again...
And those human verification shenanigans clearly don't work
You have a better chance of passing the CAPTCHA if you're a bot, in this case.
You have a better chance of passing the CAPTCHA if you're a bot, in this case.
Yep.
But I think that's where the strategy is flawed. We should prevent bots from creating accounts in the first place, rather than try to stop them from posting with a captcha which only manages to confuse users (I got one wrong the other day ).
Tougher checks upon account creation should filter some of the bots. Or even creating defensive moderation bots.I have seen some in use before, wouldn't say I'd be able to replicate one myself but it's definitely possible.
Clearly a user that creates multiple threads in short periods of time is not genuine, a "defense" bot should be able to pick up on that easily, ban the account and remove all the threads.Yes, the bots will not give up, but their effect will be negated in an effective fashion.
I just don't know why they're targeting us all of a sudden. Sure, I've seen this before on AG but never like this, it's almost as if they're coordinating and 'trying' to damage the site.
It's crazy, some boards right now have the first 2 pages full of this spam. Something has to be done before the forums become a no-go area
Most mod about's are very clean, does that mean that you cant have all the stuff on your about? is this something that would stop you from becoming a mod?
