ForumsSupport ForumCan't access premium on GemCraft Labyrinth

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catcrazyuk
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catcrazyuk
14 posts
Peasant

I get the log in box on the top left of the game screen, but I don't get the log-in pop up.
The game was working fine a couple of hours ago, and nothing has changed on my computer, so I'm a bit confuddled.

Hope someone can help!

  • 37 Replies
ifju
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ifju
91 posts
Shepherd

I'm starting to think that the problem is on our side (due to an update in FP or something else).
I've been trying to catch this bug for 2 hours now, but it seems... a very stubborn one.
I have WinXP SP3, latest Flash Player and testing in latest Firefox, latest Opera and latest Chrome at the same time.
When I installed the latest windows updates, suddenly after reboot, it was good in all the 3 browsers (!). But after the next reboot, it wasn't.
What could be...?

czezz
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czezz
3 posts
Nomad

Hi let me please add my experience. I have exactly this same problem - no popup window for login/no error code.

However if I set up SSH Tunel (tunel to diffrent country) then I can login without any problems.
Wierd - that does not look like browser or flash problem. More like geographical IP restriction... or so.

gutek69
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gutek69
2 posts
Shepherd

Tried to login in Win 7 pro 64 and XP home, XP pro. Still same issue. Can't login to premium content.

uspatriotsf
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uspatriotsf
23 posts
Jester

Seems like there aren't many if any commonalities between the people experiencing the issue.

Windows or Mac, Chrome/Opera/Firefox/IE/Safari... Doesn't seem to matter.

joeybetz
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joeybetz
107 posts
Shepherd

Hi guys,

Thanks to the help of ifju, we may have figured out something. We're not sure if it's the same for all users, but it seems likely.

The issue sounds like it's DNS specific.

Stay tuned for something more official as we work out the details.

joeybetz
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joeybetz
107 posts
Shepherd

New sticky thread regarding this issue. Here

lew112
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lew112
17 posts
Nomad

**** DNS errors.

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