I hope everyone knows that jobs are not easy to find and there are a lot of people looking for jobs, so I wonder why so many American companies employ people from India. I am tired of every time when I call for tech support and even my bank, I get some Indian person half way across the world on the phone that I can barely understand. Why can't many of America's unemployed people get these jobs. Also it costs about the same for the companies because India wages are not that low and it takes a good amount of money to set up business in another country. How do you feel about this?
I am tired of every time when I call for tech support and even my bank, I get some Indian person half way across the world on the phone that I can barely understand
People half-way across the globe are helping people with bank accounts? Huh. Something about your story just doesn't add up.
Also it costs about the same for the companies because India wages are not that low and it takes a good amount of money to set up business in another country.
My Dad's company is outsourcing to India and China. My Dad's salary is around $86,000, while hiring someone in India costs about $10,000, and about $5,000 for China. Even though the India and China branches are less productive, they are much more profitable. And all companies care about is profit.
Cost-cutting. If labour in developing countries is cheaper, this equals profit and is thus the obvious choice. "Who cares if people lose jobs at home, just so long as we, the entrepreneurs, get richer?".. at least that's what they think.
WHY would anyone employ people to work in the middle of the night to help people ACROSS the world with their BANK ACCOUNTS? That makes absolutely no sense, at all.
To save money?
And the way the OP talks about being tired of talking to Indian people sounds really racist.
He hates talking to Indians that he can barely understand, thats not the entire Indian population.
I really don't think that DrCool sounded racist. I mean, he might be racist, I just can't tell from that one post. The problem with fighting outsourcing is that it is ineffectual. India exists, and will continue to exist. They are a rising nation, and will continue to rise for quite a while. As long as they have a large population that is willing to work for cheap, outsourcing will exist. Its not like America is the first country to have a problem with this, either. When the american colonists first started to outcompete the British, the British put a huge limit on our trade. When Russia finally stabilized after the Napoleonic wars and could focus on grain production, Britain enacted the corn laws which forbade their trade. Both of these policies had dire consequences for Britain. In one case, the U.S. rebelled and they lost their colonies; in the other case, most of Ireland starved to death because they weren't allowed to import food. There really isn't anything we can do to prevent an entire country from working.
My Dad's company is outsourcing to India and China. My Dad's salary is around $86,000, while hiring someone in India costs about $10,000, and about $5,000 for China. Even though the India and China branches are less productive, they are much more profitable. And all companies care about is profit.
Actually, I read somewhere the wages in China are 2x higher than Indias.
In the country i live (Grecce) many people from Balkan countries have come to work.Companies prefer to hire them cause it's economical more convenient to them.For example,an immigrant's salary can be 400euros instead of 800 euros that is Greek's salary.The amount it's just an example.
it really bothers me though, and at a lot of fast food places they also have indian people there and there is no way that you can understand what they are saying
I hope everyone knows that jobs are not easy to find and there are a lot of people looking for jobs, so I wonder why so many American companies employ people from India. I am tired of every time when I call for tech support and even my bank, I get some Indian person half way across the world on the phone that I can barely understand.
I know what you mean, as I worked in a couple of call centres and they employed many people from varied backgrounds. My view is...
1. Whoever is employed needs to be able to speak clearly.
Some foreign people in places I worked could speak english fluently, and this was fine, yet they still recieved racial abuse. This is wrong and the person is perfectly adaquate for the job.
Some people had a limited understanding of english and also recieved racial abuse. This is also wrong but they SHOULD NOT have been employed in an english call centre.
2.Calls should be sourced within the country.
If I call my bank, I want to talk to someone from UK. This is NOT racist. I want to talk to someone who understands my culture from within, and so understands me. I would be fairly unhappy talking to someone in america about my Bank of Scotland account. Thats fairly simple to understand.
Why would an Indian person...someone (most) who can speak English, live in India? They are opposite timezones dude. Plus, the way you speak about this sounds racist. Why shouldn't Indians who are (legally) American not be able to get job in the US?
Your assuming he is wrong and they are actually in america.
But lets say he is wrong and it was actually someone from america, then they would fall into my first point. If I can understand them, I have no probs, If I cant, they should not be employed in a job that its needed to talk to customers about important info.
If, however, he is correct and its someone from across the globe then he has a valid point, do you not agree?
